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LaFontaine Chevrolet - Service Center

Dexter, MI

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87 Reviews

87 Reviews of LaFontaine Chevrolet - Service Center

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April 04, 2017

Great Experience I always receive great service at the Dexter LaFontaine dealership. The service team is professional and committed to quality. Service is always com More

by Katherine L See
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Barron
March 31, 2017

Excellent service - as always! Jason was amazing to get the car in, serviced, and finished in one day! He communicated the status of the repair and spent a great deal of his time to More

by HockeyMom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Barron
March 05, 2017

Service Was treated very nice, and the service was done fast. Service adviser was very nice and explain everything to me. the service technician did a very go More

by senior,
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Brooks
March 04, 2017

Factory rebates Friendly, fast and easy drop off and pick up! Efficient and accommodating when I needed to drop off my car earlier. Was done quicker than expected More

by Doylek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Hall
February 26, 2017

All Star Service They did a great job getting me in and out quickly. From Write up to cash out it was effortless. Even as the last appointment of the day they were ver More

by donaldgs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Barron
February 11, 2017

Oil Change My car is a 2008 Colbalt - it's the best car I've ever owned (I bought it used from LaFontaine) - I have had all my service done at LaFontaine - Scott More

by Gerri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott McGee
February 01, 2017

Fast and Friendly I scheduled my Impala for an oil change and tire rotation. Upon arrival I was warmly greeted by the service department and was in and out before I More

by Ralph Rafalski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Barron
January 10, 2017

excellent went in for an oil change / tire rotation, but mentioned that I had a 'rattle' coming from somewhere. they found and fixed the problem + the service More

by allenmontero11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan LaFontaine Jr.
September 29, 2016

Fast and efficient service Walked in without an appointment, asked to have my 2016 Silverado serviced, they fit me in and I was out of the dealership within an hour and a half. More

by James Sims
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calvin Cupitt Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2016

Service Well i loved this dealership until two days ago. I came in to get my oil changed and had the worse experience EVER! They quoted me a two hour wait whi More

by Kfamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Three guys from service, Dan LaFontaine Jr.
Aug 11, 2016 -

LaFontaine Chevrolet responded

Hello: Thank you for your honest opinion regarding your experience and observations at LaFontaine Chevrolet. We do our best to provide World Class customer service. We apologize for your experience. It was an isolated incident. Part of the reason why LaFontaine Dealerships are successful is because we treat our employees like family as well. Thank you for taking the time to share your thoughts. Please accept our apology and we hope you will give us a second chance. I would like to have our General Manager reach out to you to discuss this further. If you are interested, please email me your contact info at skogler@lafontaine.com. Sincerely, Stefan K.

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