LaFontaine Chrysler Dodge Jeep RAM of Fenton

Great service! Very informative and helpful. I purchased a new Jeep and the entire experience was easy. I would recommend this dealership to others. Jeremy is great Very informative and helpful. I purchased a new Jeep and the entire experience was easy. I would recommend this dealership to others. Jeremy is great! Thanks for the nice experience. More

Jeremy Cheaney Best In the business Jeremy Cheaney Gave me and my wife the best buying experience that i have ever had, made soo easy on us with our busy schedule delivered the vehicles Jeremy Cheaney Gave me and my wife the best buying experience that i have ever had, made soo easy on us with our busy schedule delivered the vehicles for test drives, went above and beond for our buying experience, one of the best sales associate that i have work with professional and experienced. Love the new Jeep thanks to Lafontaine and Jeremy Cheaney for the experience More

Jeremy is the man! Our lease was one month away from ending, and we were happy with our Jeep Grand Cherokee that we decided to do a new lease for a 2018 model. Jeremy he Our lease was one month away from ending, and we were happy with our Jeep Grand Cherokee that we decided to do a new lease for a 2018 model. Jeremy helped us out in 2015 when we leased our first Jeep and it was hands down the best experience we ever had at a dealership. Three years later, the choice was clear who we were going to do our new lease with: Jeremy. Once again, he did not disappoint. From start to finish, exceptional experience. I consider this man more than my local go to dealership guy; I consider him a friend now. Always honest and dependable, he makes the whole car buying or leasing process clear and straight forward. Highly recommend him!! More

Always Great Have leased several cars from LaFontaine. Jeremy walks you through the process in a way that builds trust; I would recommend (and have) my friends and Have leased several cars from LaFontaine. Jeremy walks you through the process in a way that builds trust; I would recommend (and have) my friends and family to do business here. More

Exceptional Jeremy Cheaney was exceptional. The car leasing process was quick, convenient and painless. He went above and beyond in customer service. The enti Jeremy Cheaney was exceptional. The car leasing process was quick, convenient and painless. He went above and beyond in customer service. The entire process took place over the phone and the car was delivered to my door within days. Signed the paperwork right at my kitchen table. Kudos to Jeremy and his team! More

Good people The few people that I interacted with, John, Dan, and a woman working with John that I didn’t catch the name of were all very polite, personal, helpfu The few people that I interacted with, John, Dan, and a woman working with John that I didn’t catch the name of were all very polite, personal, helpful, and welcoming. Only reason that I am not putting 5 stars is because the payment was a little bit over what I had been told previously but not by much. More

Appreciation I recently bought a car from LaFontaine in Fenton. This is my 1st vehicle I have purchased at LaFontaine and honestly it was because of my salesman S I recently bought a car from LaFontaine in Fenton. This is my 1st vehicle I have purchased at LaFontaine and honestly it was because of my salesman Scott Hebda. He is wonderful to work with. I will continue to purchase all of my vehicles from Scott. More

Extraordinary experience After destroying my beautiful Ford Hybrid in a head on crash I began the arduous task of finding a replacement. Since my needs were specific: must be After destroying my beautiful Ford Hybrid in a head on crash I began the arduous task of finding a replacement. Since my needs were specific: must be capable of flat towing behind an RV, the choice came down to three vehicles. The search began as I compared specs, safety, options, reliablity, and appearance. I thought I had found the perfect vehicle (NOT the same manufacturer) but the salesperson left me questioning why I couldn’t get a better deal than they offered for a 2018 vehicle. So I went to the next vehicle on my list and searched Jeep dealers within 200 miles for that perfect match. Meanwhile the other salesperson texted and called me to say his ‘manager’ had okayed additional savings on the former vehicle....hmm.....sounds like that ‘other interested party’ wasn’t all that interested. Well, I saw this 2018 Jeep Grand Cherokee Trailhawk at LaFontaine in Fenton.....it was a little more than I wanted to spend but my wife and I decided to check it out, along with a Jeep Cherokee Overland. Our salesperson, John, was attentive to our needs, asked important questions, and actually had a great working knowledge of flat towing and he showed us both vehicles. As I always to my research I thanked him and told John I would come back for a test drive (it was after closing on a Saturday but John said it didn’t matter). We drove both vehicles and decided on the Trailhawk. John began crunching numbers and we received some nice rebates. John also ran comparisons between rebates and 0% financing to see which better fit our budget. We worked out a deal and he told us we could come back at 16:00 (it was 13:00 at the time) to sign papers and take our new baby home. When we arrived at 16:00 everything was ready. They even had the paint and windshield treatment done. It took us until 17:15 to complete the paperwork, vehicle introduction, and necessary licensing. I drove away with my new 2018 Jeep Grand Cherokee Trailhawk 4x4 with a full tank of gas and a satisfied feeling. Shappa, her name from the Lakota tribe which means Red Thunder, is sitting at her new home and I anticipate years of use. Thanks John, Jarred, and the entire LaFontaine team. I trust every salesperson is as attentive as John. More

Not Lafontaine standards Diane Stack service personnel greeted me with financial charges up to $500,00 for replacing my def fluid system. My truck is a 2014 350 dually Dodge R Diane Stack service personnel greeted me with financial charges up to $500,00 for replacing my def fluid system. My truck is a 2014 350 dually Dodge Ram 6,7 liter etc. . In 2016 Dodge recalled this def system which had kinks. Plus, I have a $2;000,00 warranty. After a meeting with the general manager it was decided that the procedure would not cost me. The mechanic claimed to have fixed the problem after two days. I drove ten miles and my engine light came on. When I returned to the dealership Diane informed me that fixing the problem would take a week or longer, because they only had one diesel mechanic. Over 3 weeks later I picked up my truck and I was charged a $100.00 deductible fee. I paid the fee and 25 miles down the road the problem was back. I took my truck to anther Dodge dealer and they informed me that the def issue was a recall item and I should not have been charged. They fixed the issue in two hours at no charge. While I was waiting for Lafontaine Fenton Dodge for over 3 weeks I needed to request Diane Stack several times to please keep me informed. I have written and called Lafontaine administration, but evidently they are not interested in keeping me as a customer for over 30 plus years. My wife also has been and is a long term customer. How many customers will need to move on for these problems to disappear? More