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LaFontaine Chrysler Dodge Jeep Ram FIAT of Lansing
Lansing, MI
722 Reviews
The LaFontaine family’s heritage selling cars dates back over 40 years. We are proud to say we are still family-owned and dedicated to bringing “The Family Deal” to communities all over Michigan. LaFontaine Chrysler Dodge Jeep RAM FIAT Lansing joined LaFontaine Automotive Group in 2016. The LaFontaine family acquired this store from the Snethkamp family that had previously owned store for 30+ years and has continued on the family-owned tradition of delighting customers and giving back to the community.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 722 reviews
September 17, 2026
We have worked with Liam on multiple deals now. He is caring, upfront, and helpful. We look to continue our sales relationship with him in the future. He is caring, upfront, and helpful. We look to continue our sales relationship with him in the future. More
by MIKECASBY
Verified Customer
September 16, 2026
I wish I had more positive feedback, but it's been nearly 3 weeks since I purchased my vehicle, and I have yet to see delivery. Communication over the last week+ has largely been "we'll have answers tomorrow 3 weeks since I purchased my vehicle, and I have yet to see delivery. Communication over the last week+ has largely been "we'll have answers tomorrow." In every instance, there has been no follow-through. It feels as though they sold me a vehicle and forgot about me after contracts had been signed. Hopefully a one-off experience with this dealership, but it's worth noting how frustrating it's been working with them out of state. They just can't seem to coordinate a delivery. I also can't cancel this sale due to Michigan law, per LaFontaine, meaning they continue to hold it on their lot indefinitely. Again, no answers and no plan. Today was especially frustrating given that I missed a disabled Veteran work function due to this failed delivery process. I would have certainly not trusted this dealership had I known I would be in this situation. More
by michael.j.tullis
Employees Worked With
September 15, 2026
Excellent buying experience at this dealership, the salesman Jason was exceptional and went above and beyond on Customer Service salesman Jason was exceptional and went above and beyond on Customer Service More
by Happy Driver
Employees Worked With
September 15, 2026
Jason was as by far the best dealer I’ve dealt with he was extremely knowledgeable & detail oriented most definitely 10/10 was extremely knowledgeable & detail oriented most definitely 10/10 More
by KADAMS0874
Employees Worked With
September 15, 2026
Zaithon was great to work with throughout the process. He was very responsive and patient. He was very responsive and patient. More
by river4265
Employees Worked With
September 14, 2026
The dealership, management, and sales assistant were all professional. I would recommend Liam and LaFontaine to all with automotive needs. professional. I would recommend Liam and LaFontaine to all with automotive needs. More
by toddfowler05
Employees Worked With
September 14, 2026
Excellent experience from start to finish! Friendly, honest, knowledgeable team, smooth process, and truly outstanding customer service. Highly recommended! Friendly, honest, knowledgeable team, smooth process, and truly outstanding customer service. Highly recommended! More
by krithi12.it
Employees Worked With
Zane Bonwell
September 12, 2026
Service was great. Staff friendly and helpful and professional Notified of all paperwork in a timely manner Just overall a good experience when buying a car Staff friendly and helpful and professional Notified of all paperwork in a timely manner Just overall a good experience when buying a car More
by THAVERA
Employees Worked With
Other Employees :
Barney (can’t remember his last name). Salesman. Five stars
September 11, 2026
Great experience. Everyone knowledgeable and helpful. Very pleasant to work with. My questions were answered to my satisfaction Everyone knowledgeable and helpful. Very pleasant to work with. My questions were answered to my satisfaction More
by THAVERA
