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LaFontaine Chrysler Dodge Jeep Ram FIAT of Lansing
Lansing, MI
777 Reviews
The LaFontaine family’s heritage selling cars dates back over 40 years. We are proud to say we are still family-owned and dedicated to bringing “The Family Deal” to communities all over Michigan. LaFontaine Chrysler Dodge Jeep RAM FIAT Lansing joined LaFontaine Automotive Group in 2016. The LaFontaine family acquired this store from the Snethkamp family that had previously owned store for 30+ years and has continued on the family-owned tradition of delighting customers and giving back to the community.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 777 reviews
October 29, 2026
Purchased a used Jeep Wrangler hardtop recently. . Tyrese was very polite and stayed in contact with me the entire time. Did majority of the process online and they came and picked me up to sign pape . Tyrese was very polite and stayed in contact with me the entire time. Did majority of the process online and they came and picked me up to sign paperwork and I drove it home that evening.. very impressed More
by liam096868
Employees Worked With
October 27, 2026
Mia was awful. No communication. Sent my vehicle without windshield fixed, after I told her no. Made appointment to get fixed and never showed. 3 days later sai No communication. Sent my vehicle without windshield fixed, after I told her no. Made appointment to get fixed and never showed. 3 days later said would take 3 hours took 6. Never even gave me price total. The finance person did. Tried to talk to her boss and was told "learning experience" NOT professional. More
by DEBFETCH
Verified CustomerEmployees Worked With
October 27, 2026
Dakota was very knowledgeable about the Jeep. We found him to be very honest and helpful throughout the whole process. We found him to be very honest and helpful throughout the whole process. More
by Lee Helmer
October 27, 2026
Zee was the guy that helped me he was patient with me and was very nice and will answer any questions you got and will make sure your happy with what you get was very nice and will answer any questions you got and will make sure your happy with what you get More
by Stierleya
Employees Worked With
October 27, 2026
Zaithon was an excellent sales agent. Due to an unique situation he guided me through the whole process through text and phone calls. Due to an unique situation he guided me through the whole process through text and phone calls. More
by jvangessel
Employees Worked With
October 27, 2026
What a wild ride. Our salesperson kept saying “Lamry” instead of Laramie in reference to the truck we were looking at. There were a lot of staff members wandering Our salesperson kept saying “Lamry” instead of Laramie in reference to the truck we were looking at. There were a lot of staff members wandering around. the purchase process was clunky and took way too long. There were a lot of inefficiencies. The staff didn’t respect our time or our desire to leave. The inefficiencies caused us to make a return trip the next day. We bought the truck. But won’t recommend the dealership. More
by kristen.cove
Employees Worked With
October 25, 2026
This is the last car I will ever buy here. It took forever. I bought 2 cars on West Saginaw in the time it took to buy 1 car here. It took forever. I bought 2 cars on West Saginaw in the time it took to buy 1 car here. More
by Dawn D
Employees Worked With
October 25, 2026
Liam has been selling my family cars for many years and we would not buy from anyone else!! we would not buy from anyone else!! More
by dianedufner
October 24, 2026
Liam really helped me out - as someone who's spent 40+ years in retail I can tell you you're lucky to have him. years in retail I can tell you you're lucky to have him. More
by lhfrog1953
October 23, 2026
My salesman and the rest of the staff here made the experience super simple and easy experience super simple and easy More
by JFSYKES91
