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LaFontaine Chrysler Dodge Jeep Ram and Fiat of Lansing
Lansing, MI
583 Reviews
The LaFontaine family’s heritage selling cars dates back over 40 years. We are proud to say we are still family-owned and dedicated to bringing “The Family Deal” to communities all over Michigan. LaFontaine Chrysler Dodge Jeep RAM FIAT Lansing joined LaFontaine Automotive Group in 2016. The LaFontaine family acquired this store from the Snethkamp family that had previously owned store for 30+ years and has continued on the family-owned tradition of delighting customers and giving back to the community.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 583 reviews
June 01, 2026
Never go to this dealership! I went there to have my battery under the hood replaced and they charged me $464 for the battery and $473 to install it. There was also a couple misc I went there to have my battery under the hood replaced and they charged me $464 for the battery and $473 to install it. There was also a couple miscellaneous charges for items they didn’t list what it was, but my bill just to replace the battery under my hood cost me $1015. I’ve tried contacting them several times left voicemails for Dalton Davis, Ryan Smith, of which none have been returned. Instead, they had Zane Bonwell call just try to straighten things out because they know they overcharged me but all he offered me was two free oil changes that doesn’t even come close to fixing how much they overcharged me. Zane even admitted that they had a meeting after I left about how much they charged me but yet they do nothing to fix that issue never ever go to this dealership!!!! More
by Yuppersup
Verified CustomerEmployees Worked With
Dalton Davis, Ryan Smith, and Zane Bonwell
June 01, 2026
The service was done quickly. I was provided recommended further services without pressure. The vacuuming and car washing were really nice! I was provided recommended further services without pressure. The vacuuming and car washing were really nice! More
by metinaktulga
Employees Worked With
Zane Bonwell
June 01, 2026
The salesman Dakota was really helpful to get the vehicle that fit my needs and at a very good price. Would return to this dealership again for my next vehicle. that fit my needs and at a very good price. Would return to this dealership again for my next vehicle. More
by donbushard64
Employees Worked With
Dakota
June 01, 2026
Final bill was within in $5 of estimate, which was great! Thank you very much! Thank you very much! More
by mseibold0
Employees Worked With
May 29, 2026
Mia treated me honestly. she cared bout my concerns bout the 2019 ram classic express 4x4 I recently purchased. she cared bout my concerns bout the 2019 ram classic express 4x4 I recently purchased. More
by EUGENEW_627
