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LaFontaine Chrysler Dodge Jeep Ram and Fiat of Lansing
Lansing, MI
112 Reviews
The LaFontaine family’s heritage selling cars dates back over 40 years. We are proud to say we are still family-owned and dedicated to bringing “The Family Deal” to communities all over Michigan. LaFontaine Chrysler Dodge Jeep RAM FIAT Lansing joined LaFontaine Automotive Group in 2016. The LaFontaine family acquired this store from the Snethkamp family that had previously owned store for 30+ years and has continued on the family-owned tradition of delighting customers and giving back to the community.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 112 reviews
July 14, 2025
The sales team were incredible and informative with good service to correct any errors that may have occurred. I would buy some more again. service to correct any errors that may have occurred. I would buy some more again. More
by LARRY@MARTINESDENTALLAB.COM
Verified CustomerEmployees Worked With
Barney
July 13, 2025
Took Pacifica in for 100k mile service. Was able to easily make an appointment. Ryan in the service dept was extremely helpful at providing guidance on what maintenance needed to be perform Was able to easily make an appointment. Ryan in the service dept was extremely helpful at providing guidance on what maintenance needed to be performed. Facility is friendly and clean! More
by mtarchinski
Employees Worked With
Ryan (service department)
July 13, 2025
Liam was great! He went above and beyond to find the truck that my husband wanted. 5 stars all the way. We would give 10 stars if we could. He went above and beyond to find the truck that my husband wanted. 5 stars all the way. We would give 10 stars if we could. More
by luanne_goodman
July 13, 2025
Service requested was for an oil change and tire rotation. The work performed was completed in less time than quoted. All contact with staff was very cordial, pleasant and informative. GREAT JOB rotation. The work performed was completed in less time than quoted. All contact with staff was very cordial, pleasant and informative. GREAT JOB TEAM! More
by cdwestby
Employees Worked With
Service Department
July 12, 2025
Quinn and Clyde do what they say - very good customer service . I can trust my wife is taken care of with service of our vehicle with these two . service . I can trust my wife is taken care of with service of our vehicle with these two . More
by whitejeff1983
Employees Worked With
Quinn service Writer / Clyde service Manager
July 12, 2025
Maybe it was just the service advisor that I was connected to but communication was not his strong suit. I can now only hope the repair was better than his communication. Won’t be going back to La connected to but communication was not his strong suit. I can now only hope the repair was better than his communication. Won’t be going back to Lafontaine. More
by JFORDELL
Employees Worked With
Mr Bender
July 11, 2025
My truck was supposed to be a certified truck all checked over needed driver side wiper blade. Washer fluid was empty fuel tank was empty. Tires bad took it to Goodyear tire had to have front end , alignment over needed driver side wiper blade. Washer fluid was empty fuel tank was empty. Tires bad took it to Goodyear tire had to have front end , alignment and new tires. Not impressed with my first experience with dealership. More
by MICHAEL.RENIGER
Employees Worked With
July 07, 2025
Everyone at the dealership was very friendly and helpful. I would recommend this dealership to my friends. helpful. I would recommend this dealership to my friends. More
by vlvoss
Employees Worked With
July 06, 2025
After my third trip in to get an exhaust manifold fixed, less than 300 miles later I found myself in the middle of the road with my Jeep on fire. They diagnosed my transmission as needing replacement with a less than 300 miles later I found myself in the middle of the road with my Jeep on fire. They diagnosed my transmission as needing replacement with a quote of over $11,000. They canceled my warranty without telling me. The repair at a reputable shop ended up costing $380. I found them to be both incompetent and dishonest. More
by coachmcnea
Employees Worked With
Zane in the service department.
