LaFontaine Honda

oil change and service code 12 Every one at your dealership was very pleasant from the person who scheduled my apt thru the service mgr. I initially did the ON LINE apt and didn't Every one at your dealership was very pleasant from the person who scheduled my apt thru the service mgr. I initially did the ON LINE apt and didn't hear back, so I called. By th time I was on hold, the e-miail w/my apt time was up. However, I was treated very respectfully. More

Always a pleasure! We were in the market for a used car for our son, preferably a Honda or Toyota. After checking a few of the local used car dealerships the offerings w We were in the market for a used car for our son, preferably a Honda or Toyota. After checking a few of the local used car dealerships the offerings were pretty bad and for the prices being asked it would not be long before we knew we would be spending more on future repairs. We came to LaFontaine Honda because we bought our 2007 Civic Si from Ha Parrinello. Our sales experience with her was wonderful. Because we had a budget, most of the used cars available exceeded what our son had to spend. And, the cars, though they were Hondas or Toyotas, were going on eight or nine years old. We left, disappointed, but Ha said she would continue to look for us. The next day Ha called with an offer that sounded to good to be true. Honda was offering a brand new 2014 Civic with a 2 year lease and the one time payment was within our son's budget. Needless to say, we signed the papers and our son is driving a new 2014 Civic. He loves it! Once again, another wonderful sales experience with Ha. Her easy going manner and conversation lets you know she is listening to you. She wants to put you in car you will be happy with. Her attention to detail and consummate professionalism provides you with a great sense of trust and appreciation for your business. Also, though the years, Ha sends us update letters and pictures of her beautiful daughters. It is a very personable to stay in touch. Our delightful conversations have been more than just about buying cars. She is a good friend and we would highly recommend anyone looking for a new vehicle to come talk to Ha. More

New car purchase It was great that since we live on the other side of town, Tony meet us for our rental car drop and purchase of our new car. It was very much apprecia It was great that since we live on the other side of town, Tony meet us for our rental car drop and purchase of our new car. It was very much appreciated!! Thanks More

Open about finances and very professional We have owned Hondas for 40 years. We have worked with Ha Perrinello for the past 6 years and purchased / leased over five cars from her. We have fe We have owned Hondas for 40 years. We have worked with Ha Perrinello for the past 6 years and purchased / leased over five cars from her. We have felt confident in each case the car cost and the dealer purchase price of the old car were very competitive. Ha and Kris (the Sales Manager) have worked with us on what ever issues in the purchase arose (not many). Ha is always available to answer questions (even after the sale!). After searching for years for a dealership and salesperson who would be our advocate we feel like we found that at La Fontaine and with Ha. More

Good experience The representative was very courteous and professional. I really like it that he actually took me to my car to show me the problem that they found wit The representative was very courteous and professional. I really like it that he actually took me to my car to show me the problem that they found with the car. More

Fantastic! I am very impressed with the excellent personal attention I received from my sales represemtative, Ha. She went way beyond my expectations providing I am very impressed with the excellent personal attention I received from my sales represemtative, Ha. She went way beyond my expectations providing outstanding service. More

Very happy customer Ha was wonderful. I had no clue what I wanted and was at the dealership 4 times in one week test driving various makes and models. She was completely Ha was wonderful. I had no clue what I wanted and was at the dealership 4 times in one week test driving various makes and models. She was completely patient and helped me the whole way. If she didn't have the answer to a question she found it quickly. She did not push me and always considered my needs when recommending cars. LaFontaine allows cross selling so she was with me every step of the way. I ended up with a Sonata but thanks to Ha it was a very comfortable and well educated decision More

Great Experience Enjoyed working with Ha. She was very professional and knowledgeable about the product. No drama...we drove iaway in our new car in less than two hour Enjoyed working with Ha. She was very professional and knowledgeable about the product. No drama...we drove iaway in our new car in less than two hours after meeting Ha! She even helped setting up all the tech /phone programs. More

New Honda Lease My 2011 Honda Accord Lease was over and decided to go with the new 2014 Honda Accord EX from LaFontaine Honda. LaFontaine Honda sales professional Ha My 2011 Honda Accord Lease was over and decided to go with the new 2014 Honda Accord EX from LaFontaine Honda. LaFontaine Honda sales professional Ha Parrinello was very helpful in making the new lease deal go smooth and she was very informative on the new vehicle options and features. I would highly recommend the dealership and the Sales Professional Ha Parrinello for anyone looking for a new Honda. More

I made the right decision! I was referred to Ha from a previous customer of hers. The friend who referred me talked about how easy the process was for the last 2 vehicles he acq I was referred to Ha from a previous customer of hers. The friend who referred me talked about how easy the process was for the last 2 vehicles he acquired. I was fortunate enough to learn a lot about the vehicle (Civic) from my friend, who is a huge Honda advocate. I was excited to purchase a vehicle that I knew I could rely on, and would have a great ROI. When I arrived, Ha was very professional and calm. My favorite part about the initial interaction was that she listened to what I said I wanted out of the transaction, and did what she could to accomodate those desires. We ended up having a road block from our previous creditor (Chase), and Ha was crucial in resolving the issue. It took nearly two weeks for the issue to be resolved before I could get a vehicle, and Ha kept in contact with me through text message and phone calls as often as possible. She stayed late to look into the issue on more than one occassion. In the end, I was able to secure the price I was looking for, and am very satisfied with my purchase. I plan on buying Honda again when my current lease is up with Ford. Before this interaction with Ha, I went to another local Honda dealer. I left there feeling like they didn't have any care for my needs, and just wanted to sell me a car. I felt that at LaFontaine and with Ha, this was a partnership, forged from the beginning. On top of Ha's great service, the entire staff at this dealership was more than friendly. I had brief conversations with half the dealership. It was refreshing. I will refer friends and family to this dealership for sure. I have a lot of family that works for FMC, and this was a huge step to break the cycle. I'm not looking back! More