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LaFontaine Kia of Ypsilanti

Ann Arbor, MI

Overview
Reviews
4.2
56 Reviews
Call Dealership (734) 249-7700

444 James L Hart Pkwy

Ann Arbor, MI

48197

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Showing 56 reviews

August 10, 2026

Elliott was very attentive, patient, and professional with me from start to finish. He was also very honest and understood my needs. I definitely plan to refer him and the dealership to my family and fri More

by CHELLYDEE79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elliott Cherniss
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Aug 12, 2026 -

LaFontaine Kia of Ypsilanti responded

Hello, we're happy you found our staff to be so supportive during your experience here at LaFontaine Kia Ypsilanti. Thanks for the recommendation, and have an amazing day!

August 07, 2026

Terrible service take forever to figure out things and problems not fixed and car still under warranty More

by remramroom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Multiple people
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Aug 11, 2026 -

LaFontaine Kia of Ypsilanti responded

Hi, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to turn your experience around. Please reach out to our General Manager, Joe Pytel at jpytel@lafontaine.com at your earliest convenience to discuss how we can turn this experience into a positive one.

Aug 11, 2026 -

LaFontaine Kia of Ypsilanti responded

Hi, thank you for taking the time to leave us your honest feedback. Please reach out to us when you can so we can address this situation directly. Thank you and have a great day. Service Manager, Harpeet Singh hsingh@lafontaine.com

August 01, 2026

I was very satisfied with all of the professionalism at LaFontaine Kia, Ypsilanti Dealership. Miles Brown thank you. More

by whitedpt3Baby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miles Brown
Report | Print
Aug 06, 2026 -

LaFontaine Kia of Ypsilanti responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Aug 07, 2026 -

LaFontaine Kia of Ypsilanti responded

Hello, we're happy you found our staff to be so supportive during your experience here at LaFontaine Kia Dearborn. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 01, 2026

Customer service is friendly, professional and knowledgeable. They've consistently worked with me to address any and all concerns More

by e.v
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly
Report | Print
Aug 06, 2026 -

LaFontaine Kia of Ypsilanti responded

Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Aug 07, 2026 -

LaFontaine Kia of Ypsilanti responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 30, 2026

Was at Dearborn dealership. John Law was awesome.Even Sam said hello. My salesman.👍He even remember my name.👍 More

by danielmoro420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam and John Law
Report | Print
Aug 03, 2026 -

LaFontaine Kia of Ypsilanti responded

Hi, we're happy you found our staff to be so supportive during your experience here at LaFontaine Kia Ypsilanti. Feel free to reach out to us if you need anything. Have a wonderful day.

July 22, 2026

Excellent service, would return and work with the same sales person again. True Five stars! More

by andrewkylman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan
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Jul 24, 2026 -

LaFontaine Kia of Ypsilanti responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at LaFontaine Kia Ypsilanti. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 22, 2026

Communication was great Wait time was great Reasonable pricing The shuttle ride was quick and easy More

by Superlistic89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andria
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Jul 24, 2026 -

LaFontaine Kia of Ypsilanti responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 16, 2026

K the customer service manager was exceptional along with Larry the mechanic. Best kia dealership I have been to. Fixed my car perfectly More

by transamjulie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kay
Report | Print
Jul 18, 2026 -

LaFontaine Kia of Ypsilanti responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Jul 18, 2026 -

LaFontaine Kia of Ypsilanti responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

July 10, 2026

My husband and I were looking for a car for our daughter and kam our salesman put us in the perfect car for her. I really loved working with kam their was no pressure at all from him or anyone else. I high More

by kimberlystanley1976
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kam Krettlen
Report | Print
Jul 12, 2026 -

LaFontaine Kia of Ypsilanti responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

July 03, 2026

My sales rep Brennon T was outstanding. He was patient and explained everything very well. He worked hard to work in my budget. Top notch customer service. The detailing department on the o More

by nicole.tennis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brennon, detailing department
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