LaFontaine Kia of Ypsilanti
Ann Arbor, MI
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This is the only dealership I would trust with my Kia Niro. I purchased here. They know I will be back for service and the next car. I am comfortable with them. I have a dealership close to my home that Niro. I purchased here. They know I will be back for service and the next car. I am comfortable with them. I have a dealership close to my home that is physically uninviting. I’d rather driver the extra 20 minutes for safety, convenience and confidence. More
The repairs and services were very good. The writer Billy the Manager Anwar were very professional also Matt the GM made sure everything went smoothly. The writer Billy the Manager Anwar were very professional also Matt the GM made sure everything went smoothly. More
Initially I had made an online oil change appointment; but, my appointment didn’t show, I was also unable to download a service coupon, and my day was off to a rocky start with LaFontaine. But then, I but, my appointment didn’t show, I was also unable to download a service coupon, and my day was off to a rocky start with LaFontaine. But then, I was assisted by this awesome service representative, Andrea… who brighten my day. She apologies for my inconvenience, lended her efforts to help me down load a coupon; but, my cell phone was acting crazy. She called for the manager, who approved my discount, and also listened to my concerns. Andrea, kept me inform along the way of any service that was recommended. Andrea was refreshing… being young, tentative, professional, and willing to serve is a positive string attribute. Lately, many servicing people lack placing the customers needs first. But Andrea listened and resolved my concerns.. My service was complete in a timely manner. Thank you, Andrea 😊 More
⭐⭐⭐⭐⭐ Lauren Atherton at LaFontaine Kia in Dearborn was incredible to work with—kind, patient, and extremely knowledgeable. She made the entire process smooth and stress-free, always taking the time to ans incredible to work with—kind, patient, and extremely knowledgeable. She made the entire process smooth and stress-free, always taking the time to answer every question without any pressure. Also, Ace Ford in financing was amazing—he made everything quick, clear, and easy on the financial side. Highly recommend asking for Lauren if you’re car shopping! More

