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LaFontaine Volkswagen of Dearborn

Dearborn, MI

4.6
68 Reviews

2200 S Telegraph Rd

Dearborn, MI

48124

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Showing 68 reviews

February 26, 2016

Awesome Service! Both my wife and I recently purchased new vehicles through Matt Szabla. My buying experience has never been more easy and enjoyable. Just tell him t More

by jorosey19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Szabla
Feb 26, 2016 -

LaFontaine Volkswagen of Dearborn responded

Hi! Pleased to hear that both you and your wife have now purchased vehicles from Matt! I will be sure to pass along your review to him and the entire team. Enjoy your new rides and welcome to the family! - Shelbi P.

February 26, 2016

Best experience! I recently leased a new GMC Denali Terrain from Matt Szabla at LaFontaine Volkswagen in Dearborn and was blown away by the customer service. From try More

by annarbor1234
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt Szabla
Feb 26, 2016 -

LaFontaine Volkswagen of Dearborn responded

Hello! What a great review about Matt! We are so happy to hear that he provided you with such an excellent experience that you will be back for your next vehicle. I will be sure to pass along your message to Matt and the entire team! Welcome to the family and enjoy your new Terrain. - Shelbi P.

February 10, 2016

Amazing The service department is wonderful. Everytime we go in we're treated like royalty and get in and out fast. I would drive 1,000 miles to have my car More

by phillis11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Koslowski, John Malushi
Feb 15, 2016 -

LaFontaine Volkswagen of Dearborn responded

Hello! We can't thank you enough for leaving us such a great review about your service experience! I will be sure to pass along your message to Tom, John and the entire team. We look forward to seeing you next time! - Shelbi P.

February 04, 2016

Best service department of any car dealership I've been I took my 2013 Passat for an oil change, transmission fluid change and most recently a fuel filter replacement in the past 2 months and was treated in More

by JerryinSouthgate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Koslowski, John Malushi
Feb 05, 2016 -

LaFontaine Volkswagen of Dearborn responded

Hi Jerry! We are so happy that we were able to separate ourselves from other dealerships that you have visited over the years. I will be sure to let John, Tom and our entire service team know how satisfied you are with your visit to get your Passat serviced. We look forward to seeing you again soon! - Shelbi P.

January 22, 2016

Awesome People I was on a business trip and had an issue with my car. I called and they got me right in. They were super friendly and helpful. I had a few questio More

by HolliV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Koslowski
Jan 22, 2016 -

LaFontaine Volkswagen of Dearborn responded

Hi Holli! We are happy to hear that we were able to get you in to get your vehicle serviced. I will be sure to pass along your kind words to Tom and the entire service team. Come see us again soon! - Shelbi P.

January 13, 2016

Truly Exceptional LaFontaine VW is the real deal. Service was prompt and we were given updates through the whole process. We were provided with courtesy shuttle service More

by YabbaDabba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Koslowski
Jan 13, 2016 -

LaFontaine Volkswagen of Dearborn responded

Hi! Thanks for the awesome review! We are happy to hear that you enjoy our shuttle service and your experiences with our service team. I will be sure to pass along your message to Tom and the entire team. Can't wait to see you in the future! - Shelbi P.

January 02, 2016

First impression is great! I have a new 2014 VW JSW that was ready for its first oil change. I was debating between going to Ralph Thayer and Lafontaine. They're equal in distan More

by Kcook15051
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Malushi
Jan 04, 2016 -

LaFontaine Volkswagen of Dearborn responded

Hi! Thank you for giving us a chance to let us exceed your expectations! We are happy to hear that you will now continue to come back to us for your servicing needs. I will be sure to pass along your message to John and the entire team. Come see us again soon! - Shelbi P.

December 02, 2015

Great customer and auto service Compared to other VW service centers, LaFontaine/Dearborn is the best overall and highly recommended. With thanks and appreciation from a very happy More

by VWgrandma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Malushi
Dec 02, 2015 -

LaFontaine Volkswagen of Dearborn responded

Hello! We are happy to hear that John and the entire team exceed your expectations and make you a very happy and grateful customer. I will be sure to pass along your message to everyone, letting them know how satisfied you are. Can't wait to see you next year. - Shelbi P.

November 28, 2015

Excellent as always Even when I overslept they were able to get me in and get my recall service complete. And since I was close to my 30,000 service, they took care of i More

by MAP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Koslowski
Nov 30, 2015 -

LaFontaine Volkswagen of Dearborn responded

Hello! We are glad that we got everything done for you in one visit! I will make sure to let Tom know how satisfied you are! Come see us again soon. - Shelbi P.

November 24, 2015

Amazing people!!!! This dealership is truly amazing!!!! They are all so very nice and very helpful!!!! I am truly glad I have went through this place to buy a car! Every More

by Gibby2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Malushi
Nov 25, 2015 -

LaFontaine Volkswagen of Dearborn responded

Hello! What a great review! We are happy to hear that we exceeded your expectations and made your experience amazing! I will be sure to pass along your review to John and the entire team. Welcome to the family. - Shelbi P.

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