BEWARE – predatory dealer sold me a damaged car and refuses to take accountability, despite playing nice and pretending they’ll fix it. I bought my car on 3/8/19 and took it back in a week and a half later (3/21/19) because I found out the car had BENT RIMS (I found this out because I noticed vibrations and I took it in to my local VW dealer for a warranty claim on 3/19/19. They told me 2 rear rims are bent and all 4 tires need immediate replacement). At LaFontaine, the service manager told me they’ll take care of it when I took in but they can’t take it now because they have no loaner vehicles available, told me to come back tomorrow. OK, sounds fair, I come back at 7:30am on 3/22/19 and guess what – no vehicles available, we’ll give you a call later and you can come in after work. They never call me, I call multiple times until I get a hold of the service manager who says that they’ll give me a call next week, blah blah. By now I’ve wasted like 5 hours going to this dealer who’s clearly playing me and has no intention of doing anything. The vehicle I purchased was Certified Pre-Owned (CPO), which means they’re supposed to do a detailed inspection before selling it. Clearly they either didn’t inspect it at all, or straight up LIE to their customers about the condition of the cars they sell. Very unprofessional – BE WARNED about doing business with this dealer.