Labadie Toyota

Very unprofessional, they called me and said they had the vehicle I wanted. 2 hours later after rushing there from work I was told it was sold!!! vehicle I wanted. 2 hours later after rushing there from work I was told it was sold!!! More

Service excellent. Wait time minimal. Jamie, service agent, was both informative and personable. Overall, excellent experience. Wait time minimal. Jamie, service agent, was both informative and personable. Overall, excellent experience. More

I just do not like, or tolerate, bait and switch. Drove from Brighton to Bay City to test drive a Highlander Hybrid (after talking to the original salesperson and CONFIRMING THAT MSRP WAS THEIR PRIC Drove from Brighton to Bay City to test drive a Highlander Hybrid (after talking to the original salesperson and CONFIRMING THAT MSRP WAS THEIR PRICE. She ASSURED me that it was). I drove 90 minutes...each way to test drive. Today, I went to order and the second salesperson (Shane...good guy) tells me..great...did we tell you about the “Michigan Package”. MANDATORY undercoat (huh...who gets undercoat) and interior protection (on leather...) just shy of $1,500. Just dealer pack so they can jam you with some more profit. Hey, I get supply and demand...but I’m ordering and putting money down. Just SLEAZY. Hoped I’d have a better experience, but I will not ever deal with SLEAZY. I have no idea on how all these people can give such good reviews. Maybe they don’t know they got jammed! More

I had a very good experience on my purchase at Labadie Toyota Mike and the team did a fantastic job getting me in and out. Great place to deal with no pressures. Awesome. Toyota Mike and the team did a fantastic job getting me in and out. Great place to deal with no pressures. Awesome. More

Three weeks of searching online and calling dealerships and getting disappointed and frustrated trying to find a replacement for my 2016 Toyota Sienna. (It was totalled when I was hit by another driver on and getting disappointed and frustrated trying to find a replacement for my 2016 Toyota Sienna. (It was totalled when I was hit by another driver on 9/26) Today my search came to a happy end. Big shout out and thank you to Labadie Toyota in Bay City for coming through for me. Extra special thanks to Patty Alderton and Ryan Brewington for the beautiful 2021 Sienna Platinum Hybrid. It is everything I hoped for and more. You two are my angels. And thanks also to Kyle Plant for the easy paperwork signing. Never have I had such a smooth buying experience. ❤️ More

The recent purchase of my 2023 Camry XSE from the team at Labadie Toyota was one of the very best car purchasing experiences I’ve ever enjoyed. And that’s saying something since I’ve purchased well over 60 Labadie Toyota was one of the very best car purchasing experiences I’ve ever enjoyed. And that’s saying something since I’ve purchased well over 60 new Toyotas. I’d highly recommend them for your new Toyota. More

We are so pleased with our experience at Labadie, and have appreciated the straightforward answers to our questions and concerns. have appreciated the straightforward answers to our questions and concerns. More

Very clean dealership and all the service department personnel are friendly also I was able to talk with my mechanic about my service personnel are friendly also I was able to talk with my mechanic about my service More

This has been a very sad and unethical situation with Labadie Toyota. Let's start with when I first met the car salesman Tony. He gave me one and only choice that was in my budget. After my test drive he Labadie Toyota. Let's start with when I first met the car salesman Tony. He gave me one and only choice that was in my budget. After my test drive he was so eager to have me sign papers and told me sign these papers today and keep the car here then when you get the down-payment you can get the car. Failed to tell me I had to insure the vehicle right then and there, so I had to pay for 2 vehicles because I had to drive my old car until I got my down-payment. Got the vehicle 2 weeks later. 5 days after I got my car i took a family vacation and after 500 miles my oil pan was dry. Got it back to the dealership after spending 70 dollars on oil to make sure the engine didn't blow up. Got the vehicle back to the dealership and the pistons are bad. They fixed it supposedly then a week later it broke down again. Got it back and again broke down but this time I was stranded and had to use my car insurance for a tow. I spoke to todd and I told him I either need a brand new engine or a different vehicle. I was only in the vehicle for 2 months and it was broke down for more than i got to drive it. I had a loaner for almost 2 months they called me and told me, I need the loaner back today because we are losing money by you having this loaner. Okay but what about the fact I can't drive the car I am making 300 dollar payments a month on. I took the day off of work so I could bring the loaner back and they told me, here drive your vehicle until we find one because your vehicle is driveable. Okay just drivable but not reliable. I test drove a van I really liked but the only way they can get me a reliable vehicle is If they ask the bank for almost double of what my original loan was. Well of course the bank says no because of all the negative equity my current vehicle has and the fact I have only made 3 payments. So now the dealership is saying they can't do anything unless I can get a co signer which is extremely unfair and not right whatsoever. Today the sales manager was trying to fight my husband all because my husband asked him'what are you gonna do about this piece of xxxx you sold my wife'.. yes the manager Todd immediately got defensive. Yelled at me to shut the door and walked around the counter to try and fight my husband. We should be mad we are allowed to be mad! Just know we are contacting the attorney General and BBB on this More