Lafayette Ford Lincoln

Great service - handheld all the way from David Fraire in Sales to Annette Bunce in F&I. Car was beautifully detailed before I took possession.

Amber gave us the best expericene that we could have ever ask for! The dealership went above and beyong to help the customers and looked out for the best possible deal. Very friendly and outstanding customer service.

A well maintained dealership and very helpful staff. I appreciated the kindness and support during this purchase. The follow up phone calls were very appreciated.

My family & I have dealt with Lafayette Ford for many years. We have always had the best efficient & professional experiences. They’re the best Auto dealership in the Metro.

Recently took my 2016 Ford Fusion into Lafayette Ford of Fayetteville, NC and the repairs were done very quickly for the car having 2 recalls. I also got there early and they took the car in right away. The only reason I gave 4 stars instead of five is because when I called to get the repairs fixed the car should have been brought in immediately for atleast one of the two repairs due to the severity of it but the associate from the service department didn't do that. However, the manager over the service department who greeted me when I arrived assured me that they would be talking with all of their call associates inorder to assure that they have a clearer understanding of what should have happened.

A HUGE shout out to KP at Lafayette Ford. I traded in my 15 Escape and I left my daddy's wallet in it and didn't realize I had done so. Someone from the dealership called my husband and my husband told them we had bought a car through KP. KP called me and when he didn't get me on the phone he went to my place of work and when I was not there he came by my house to make sure I got it back. The wallet means a lot to me, my daddy passed away 5yrs ago. I am so thankful to KP and everyone at Lafayette Ford for what they have done for me and my family. KP went way above and beyond to make sure I had this back.

The only reason for 4stars instead of 5 is because In the beginning of this entire car buying process i didn’t have the best experience with one of the sales associates. I was lucky enough to meet Kyle who was able to turn my experience all the way around. He was very helpful and answered all my questions, and offered different options that might work for me. I also worked with Jimmy over at finance and he was amazing too. Both of these men went above and beyond to make sure I was taken care of and because of them I was able to drive away in my Expedition.

Enjoyed the experience, and the help with the new vehicle, Mr. Matthews took time to explain the new buttons & dials. He offered to do it again s needed.

The service at Lafayette Ford is always first rate. The service completed is always as asked for and completed quickly. The interaction of service with the customer allows the correct service to be completed.

While i was at the dealership every employee that walked past me made sure i was being helped and offered me a drink. At any point i could walk around and look at vehicles and look inside them and even test drive if i wanted to. The people that helped were amazing, doing everything they possibly could to make sure i got what i wanted.