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Laird Noller Ford of Lawrence - Service Center

Lawrence, KS

4.1
1,001 Reviews

1,001 Reviews of Laird Noller Ford of Lawrence - Service Center

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July 19, 2025

Very easy, professional and helpful. They took very good care of me and kept me informed the entire time. Great service. More

by mash410
Recommend Dealer
Yes
Employees Worked With
Khrista
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July 17, 2025

Shelby was very helpful and knowledgeable. I would recommend Laird Noller to all my friends. More

by TJHAGEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haliey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 19, 2025 -

Laird Noller Ford of Lawrence responded

We're happy to know that Shelby's service stood out in a positive way! Thank you for your recommendation. We look forward to taking great care of you again and all the friends you recommend in the future!

July 17, 2025

on time, courteous staff work done well its nearby and easy to get to thats it More

by GDD917
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haliey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 19, 2025 -

Laird Noller Ford of Lawrence responded

Thank you for your review! We're happy to hear that you had a positive experience with us! Thank you for your business!

July 16, 2025

Organized, friendly, easy to schedule, competent work. Nice waiting area, completed work in a timely manner More

by ka_pearce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haliey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 19, 2025 -

Laird Noller Ford of Lawrence responded

Thank you for your feedback! We're happy to hear that our facility and work stood out in a positive way. Thank you for your business!

July 16, 2025

The staff were friendly, the work completed was fast, efficient, and top notch! Could not have asked for a better experience. More

by ALDRI3E8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haliey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 19, 2025 -

Laird Noller Ford of Lawrence responded

We're so happy to hear that you had a top-notch experience with our team. Thank you for your business! We hope to take great care of you again in the future.

July 15, 2025

The lady that helped check me in (longer dark hair, had a daughter in school) was so helpful and nice. Her communication skills about timing and where to go were also much appreciated! More

by AMBER.PURCELL10
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haliey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 16, 2025 -

Laird Noller Ford of Lawrence responded

Thank you for sharing your experience! We're so happy to hear that our team member provided helpful communication and made your check-in smooth. We’ll be sure to pass along your kind words—she’ll really appreciate it! Looking forward to serving you again soon.

July 15, 2025

Easy to schedule and love the fact you can schedule online, fast and efficient day of service. More

by dtrybom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not catch her name but very nice
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Jul 16, 2025 -

Laird Noller Ford of Lawrence responded

Thank you for the great review! We're glad to hear that the online scheduling made things easy and that your service visit was fast and efficient. We appreciate your support and look forward to helping you again next time!

July 15, 2025

The staff is courteous , friendly and professional. It is nice that they have the transportation courtesy to take you to and from the garage. More

by ardeanvanatta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haliey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 16, 2025 -

Laird Noller Ford of Lawrence responded

Thank you for your kind words! We're glad to hear you had a positive experience with our team and that you appreciated the courtesy transportation—it's important to us that service is both convenient and comfortable. We truly value your feedback and look forward to serving you again in the future!

July 14, 2025

She fought for me with a third party warranty company to get a faulty A/C system replaced on a Ranger with less than 19,000 miles on it. And they finally agreed to pay to replace the whole unit. She was ava More

by durtykansan
Recommend Dealer
Yes
Employees Worked With
Hailey
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Jul 14, 2025 -

Laird Noller Ford of Lawrence responded

Thanks for the great feedback! We’re proud of our team’s dedication to service and it’s wonderful to know they made a strong impression.

July 11, 2025

Quick Lane is my go to place for basic maintenance. Quick, friendly, and nice waiting area. More

by jmessick1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haliey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 14, 2025 -

Laird Noller Ford of Lawrence responded

That’s exactly how we want every guest to feel — like part of the Noller family! Thank you for your trust and kind words and we are glad Quick Lane is your go to place for maintenance.

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