Laird Noller Ford of Lawrence - Service Center

Katlyn Smith was very helpful is arranging auto transportation from my home nad with the ongoing process. The gentleman who returned my car and assisted with pairing my phone to blue tooth was pati transportation from my home nad with the ongoing process. The gentleman who returned my car and assisted with pairing my phone to blue tooth was patient and kind. Unfortunately my phone still cuts out so I.m guessing I need to figure our how to get that corrected,. The service was excellent. I really love my Mazda but will not purchase another as the service has been removed from Topeka. More

Good, friendly, got me the car I wanted and provided great service overall No thanks great service overall No thanks More

She remembered me, which is always appreciated. She was polite and helpful! Efficient, helpful, and kind She was polite and helpful! Efficient, helpful, and kind More

The overall experience was ok. I received an oil change, rotor resurfacing, tire rotation, and oil change. After leaving I received a “change oil” notification on the vehicle. T I received an oil change, rotor resurfacing, tire rotation, and oil change. After leaving I received a “change oil” notification on the vehicle. They forgot to reset the oil life after the oil change. I gave them a 3 star rating due to the cost and lack of attention to detail. More

Good service during the visit. Some issues with my extended warranty. Ended up getting it figured out to get the service completed but was not able to get more information on the w Some issues with my extended warranty. Ended up getting it figured out to get the service completed but was not able to get more information on the warranty at the time of service or emailing finance afterwards. More

Jayde, Brandon, and Hailey were all amazing to work with on a service on my new vehicle and helping me fight my battle with parts that I knew were under warranty! Even though my vehicle was not purchased fr on a service on my new vehicle and helping me fight my battle with parts that I knew were under warranty! Even though my vehicle was not purchased from them, they stood by our side and helped me win our battle! 20/10 would recommend and will definitely utilize them in our future even though they are out of our network! I couldn't thank them enough! More

Professional service advisors. Fast, efficient service and great attention to detail. Friendly, Efficient and Professional service. Fast, efficient service and great attention to detail. Friendly, Efficient and Professional service. More

Great Great customer service and all were very nice and helpful. Glad I came there! helpful. Glad I came there! More

Service advisors were very knowledgeable and helped me make the right decision in what I needed to replace on my car to help me out in the long run. make the right decision in what I needed to replace on my car to help me out in the long run. More

These guys took care of a problem for me at no charge, that would have cost me hundreds of dollars at my local dealership. that would have cost me hundreds of dollars at my local dealership. More