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Laird Noller Ford of Lawrence - Service Center
Lawrence, KS
1,017 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,017 Reviews of Laird Noller Ford of Lawrence - Service Center
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August 07, 2025
Everybody at the dealership was great. I spoke with Alex in sales department, and that girl in the service department kept me informed every two days about my car that would be repaired Th I spoke with Alex in sales department, and that girl in the service department kept me informed every two days about my car that would be repaired This is a great dealership. More
by DennisWMoore 63
Verified Customer
August 06, 2025
Khrista has been a pleasure to work with--she kept me up to date on job progress and explained everything. Laird Noller also stood behind its work and corrected a slip up at no charge. to date on job progress and explained everything. Laird Noller also stood behind its work and corrected a slip up at no charge. More
by stull
Employees Worked With
August 05, 2025
Haley was very welcoming and they got my tires done fast. Always appreciate the hard work Always appreciate the hard work More
by conner.lebeau
August 03, 2025
It was a good process working with the dealer and manager to get my card. But now I’ve been trying for two weeks. This will be the third week to get my air conditioner hose replaced. They were supposed to ca to get my card. But now I’ve been trying for two weeks. This will be the third week to get my air conditioner hose replaced. They were supposed to call last week and never know call so I’m waiting to see if I’ll get a call this week to set up the appointment. More
by kfrostie99
Employees Worked With
Other Employees :
I worked mostly with Diane, and Haliey . There was a nice guy but didn’t talk with him a whole lot so don’t remember his name.
July 29, 2025
Thanks for getting me in without an appointment! Might have done the rake job recommended, but was double the cost of a brake job recently done at Toyota for my wife’s RAV4. Might have done the rake job recommended, but was double the cost of a brake job recently done at Toyota for my wife’s RAV4. More
by dspencer1950
Employees Worked With
Name of service writer no indicated
July 28, 2025
The complaint I have, is that the people that answer the phone need to have a better ability to listen and follow instructions. If something is unclear, they cannot be afraid to ask questions, or for help. phone need to have a better ability to listen and follow instructions. If something is unclear, they cannot be afraid to ask questions, or for help. My truck could have been done in one day, instead it took two. Service was good. More
by EVERETT.DEXTER
Employees Worked With
July 27, 2025
Everyone was AWESOME putting in all the hard work to get me into a car! Thank you all! me into a car! Thank you all! More
by rmendoza002.rm
July 26, 2025
It’s okay, that’s it nothing special. Made an appointment for a oil change then got a call 4 days later I needed to make an appointment for an oil change. So the left doesn’t know what th Made an appointment for a oil change then got a call 4 days later I needed to make an appointment for an oil change. So the left doesn’t know what the right hand is doing. More
by FOODPAWS
July 25, 2025
Upon arrival, the person behind the counter was friendly, accommodating, and helpful. I appreciate the updates as my car was being serviced, and, especially, I'm thankful for the opportunity to get everythi accommodating, and helpful. I appreciate the updates as my car was being serviced, and, especially, I'm thankful for the opportunity to get everything taken care of without having to make another appointment. My car is back to healthy! More
by maxfridell.ks
Employees Worked With
July 25, 2025
Great Prices, Great Financing. The customer service team was exceptional. I had the best car buying experience ever! The customer service team was exceptional. I had the best car buying experience ever! More
by jboyt62
