Laird Noller Ford of Lawrence - Service Center

My experience is very positive. Service was professional and prompt. Communication was easy and helpful. Service was professional and prompt. Communication was easy and helpful. More

I had a great experience with the service. They found and resolved the problem in a timely manner. Nice job, I liked working with them! They found and resolved the problem in a timely manner. Nice job, I liked working with them! More

Jayde is a joy to work with. Easy in and out of the service department. Easy in and out of the service department. More

Service writers need additional training and information about the pricing and programs available . Pleasant but uniformed about the pricing and programs available . Pleasant but uniformed More

My service was great and very fast! My advisor Amber was informative and very kind! My advisor Amber was informative and very kind! More

The service department, especially Kaitlyn, really prioritized customer safety and really went above and beyond to make the experience a good one. prioritized customer safety and really went above and beyond to make the experience a good one. More

Did a great job getting the truck fixed and going so we could get back on the road could get back on the road More

The truck got in and out in a little over an hour. I think that was good time. There weren't fingerprints all over the hood. The floor mat wasn't dirty, the steering wheel wasn't sticky, and I didn't I think that was good time. There weren't fingerprints all over the hood. The floor mat wasn't dirty, the steering wheel wasn't sticky, and I didn't fall back in the seat when I got in. That's a good experience. More

Jade was very helpful in getting my vehicle serviced and setting up another appointment for further repairs! And giving me an accurate quote so I knew what kind of financial obligation I had ! setting up another appointment for further repairs! And giving me an accurate quote so I knew what kind of financial obligation I had ! More

When I purchased my Mazda, I didn’t want to pay the $3500 for maintenance. They had a Finance said they were due five years or 60,000 miles for like tire rotation and oil changes which is what we’ve always h for maintenance. They had a Finance said they were due five years or 60,000 miles for like tire rotation and oil changes which is what we’ve always had but they were rude and Lied about it. When I got service, I had no idea they would charge me $93 for an oil change and tire rotation. I was thinking about putting in my Mazda for a new one, but I When I got service, I had no idea they would charge me $93 for an oil change and tire rotation. I was thinking about putting in my Mazda for a new one, but I would never never purchase one from your dealership . I was even in the car business for three years, but I will never darken your doors because you guys have horrible communication skills More