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Laird Noller Ford of Lawrence - Service Center

Lawrence, KS

4.0
930 Reviews

930 Reviews of Laird Noller Ford of Lawrence - Service Center

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April 20, 2025

Courteous and quick! My car was kept clean during service and service was very efficient. More

by grmaof3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haliey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2025

Quick and friendly, seems to always have a nice selection of vehicles. Also appreciate the follow up on any services done. More

by brad5588
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2025

It was clean,and accommodating lobby. The staff were welcoming, friendly, and hold the doors open for you. More

by daniellesutton21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Flory
Apr 19, 2025 -

Laird Noller Ford of Lawrence responded

Thank you for your kind review! We're so glad to hear that you had a positive experience with our clean and welcoming atmosphere. Our team strives to provide excellent customer service, and it's great to know you felt that during your visit. We look forward to welcoming you again soon!

April 14, 2025

Had a very good experience with the service dept. Took my Ranger in for an oil change, they had it in and out and did good work More

by edulin98
Recommend Dealer
Yes
Employees Worked With
Haliey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2025

I Love how they try the hardest not only save me money but also get my truck fix as fast as possible!! More

by JONATHAN.CRIST198253
Recommend Dealer
Yes
Employees Worked With
Jayde collie
April 12, 2025

Jayde in Service was fantastic! She was kind, helpful and kept me up to date on my repair. I had a complicated situation involving a partial warranty repair and she made sure every More

by DFLANAGAN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayde Collie
April 08, 2025

Only one of three problems fixed. Oil change satisfactory. Brakes squeaking, not fixed. Salt spots on front doors not fixed. I was assured the brakes weren’t squeaking anymore, that t More

by jenmichelle1001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Front desk clerk was very polite and helpful
April 07, 2025

Very efficient and effective. Would have loved a little more communication on what was done, what was needed, recalls, etc but was fit for purpose. More

by Gerryddixon
Recommend Dealer
Yes
April 04, 2025

Staff friendly. Space clean. Lounge area clean and enjoyed the snacks. Work done on time. More

by robrie4
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Haliey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Laird Noller Ford of Lawrence responded

Thanks for the kind words! We’re glad you enjoyed the space and service. We’ll keep the snacks ready for next time!

April 04, 2025

Vehicle was serviced quickly, check in process was easy and technician was very thorough. Highly recommend Laird Noller for services! More

by bhofelt
Recommend Dealer
Yes
Employees Worked With
Brandon Hofelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Hofelt
Apr 07, 2025 -

Laird Noller Ford of Lawrence responded

Thanks for the great review! We’re happy to hear everything went smoothly and that our team took good care of you. We appreciate the recommendation!

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