Laird Noller Ford of Lawrence - Service Center

I had a very nice and accommodating person helping me configure a key fob. Jayde was helpful in everyway! configure a key fob. Jayde was helpful in everyway! More

I had a LN coupon for $70 works service. I got a bill for $120, saying the coupon did not apply to my Bronco Sport. This is a bait and switch tactic. I got a bill for $120, saying the coupon did not apply to my Bronco Sport. This is a bait and switch tactic. More

Service was fine, but: I asked for the same oil change, same service of my last visit. Then they charge me like $50 more than usual, They charge me $34 for the “free inspection” and $15 for some aditive t same service of my last visit. Then they charge me like $50 more than usual, They charge me $34 for the “free inspection” and $15 for some aditive that I did not ask. More

Great crew …sharp tech they make it easy! Good pricing with very good service. Thanks Good pricing with very good service. Thanks More

The young kids at the desk were so friendly and helpful and very clear about the price! and very clear about the price! More

The phone was answered! ! A BIG Plus.🥰 Much attention to detail. Clear explanations. Excellent shuttle service. Women employed. ! A BIG Plus.🥰 Much attention to detail. Clear explanations. Excellent shuttle service. Women employed. More

Great sales and service departments and responsive to our needs and any service is right the first time. needs and any service is right the first time. More

Three hours for a scheduled oil change is NOT 'quick' service. Tire tread depth measurement was either botched or faked. Cannot reccomend. service. Tire tread depth measurement was either botched or faked. Cannot reccomend. More

The staff are super helpful and nice. After going to the wrong location (totally my fault), they were able to squeeze me in. The staff were very infor.ative on everything and explained wh After going to the wrong location (totally my fault), they were able to squeeze me in. The staff were very infor.ative on everything and explained what they found during the vehicle inspection and my options, allowing me to make an informed decision. While waiting for my vehicle to be finished, the staff not only kept me up to speed on everything, but was interacting with everyone in the office, creating a calm and fun space. I will definitely be returning to this location in the future. More

Got me in quick and took care of me as fast as possible, really appreciate their time, hospitality and effort my service advisor was Jade Collie and she was very helpful an awesome to deal with, plus the la really appreciate their time, hospitality and effort my service advisor was Jade Collie and she was very helpful an awesome to deal with, plus the ladies in the back we're exceptional More