Laird Noller Ford of Lawrence - Service Center

Lincoln oil change Friendly and efficient, and when they were done, it was going to rain so they said come back this week and they would wash car for free Friendly and efficient, and when they were done, it was going to rain so they said come back this week and they would wash car for free More

Fine job! The repair turned out to be a unusual situation that only 2 vehicles have ever had a problem with. Josh co-ordinated directly with Mazda and kept us The repair turned out to be a unusual situation that only 2 vehicles have ever had a problem with. Josh co-ordinated directly with Mazda and kept us informed on what was going on. More

Fast & knowledgable Good Service was fast. Everyone was very polite and the time in the fast service was fast. Replaced dirty air filter as well. Thanks very much! Good Service was fast. Everyone was very polite and the time in the fast service was fast. Replaced dirty air filter as well. Thanks very much! More

Recall My service tech did an awesome job of handling my issues with the recall. He did in a timely manner and kept me updated through the whole process. My service tech did an awesome job of handling my issues with the recall. He did in a timely manner and kept me updated through the whole process. More

Professional, friendly and very timely! Worked great with insurance company and followed up to make sure car was working properly afterwards. Gave full report of work done on vehicle and wer Worked great with insurance company and followed up to make sure car was working properly afterwards. Gave full report of work done on vehicle and were very efficient in fixing a car that was only made for 2 years by Kia , which I found extremely efficient as far as getting parts etc. Thank you for your timely manner in the repair of my KIA Borrego! More

Fast & Friendly Service My daughter attends KU and while in town I wanted to have her Escape serviced. Sharon got me a Quick Lane appointment with Jerry the same day. They w My daughter attends KU and while in town I wanted to have her Escape serviced. Sharon got me a Quick Lane appointment with Jerry the same day. They were quick and super friendly with no pressure or upsell. Thanks! More

Great Job The service techs at Laird Noller did a great job with my new truck. The steering dampener went out after 19K miles and they took very good care of me The service techs at Laird Noller did a great job with my new truck. The steering dampener went out after 19K miles and they took very good care of me. The guys I get to work with are wonderful. One of the best “dealer” experiences I’ve ever had. More

Continued positive service Service dept. gave quick response in getting my appointment set up. Was in and out in 1 1/2 hours and customer service was great! Service dept. gave quick response in getting my appointment set up. Was in and out in 1 1/2 hours and customer service was great! More

2 new tires. Tires installed and front end aligned in 2 hours like promised. Great service. I have always had very igood servic and like how i the customer is trea Tires installed and front end aligned in 2 hours like promised. Great service. I have always had very igood servic and like how i the customer is treated. More

Great service I had a great experience with great service. They worked closely with my insurance company to get everything taken care of in a timely manner. I also I had a great experience with great service. They worked closely with my insurance company to get everything taken care of in a timely manner. I also got a very nice loaner while mine was in service. I was told it might be ready but they took it for one last drive and Greg Dahlem noticed something else that needed to be fixed. He saved me from having to come back later. My car looks great! More