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Laird Noller Ford of Lawrence - Service Center
Lawrence, KS
943 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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943 Reviews of Laird Noller Ford of Lawrence - Service Center
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February 25, 2019
Horrible I wouldn’t let anyone go there. Overpriced. Rude service. Didn’t take my coupon because he “didnt Know how to use it” unbelievable. I wouldn’t let anyone go there. Overpriced. Rude service. Didn’t take my coupon because he “didnt Know how to use it” unbelievable. More
by vossmerj
Verified CustomerEmployees Worked With
Jerry Corbin
February 20, 2019
Oil change They are friendly, and meet and greet at the door Not a long wait at all and explain in detail what is going on with your vehicle They are friendly, and meet and greet at the door Not a long wait at all and explain in detail what is going on with your vehicle More
by Lrandel
Employees Worked With
Taylor Nicholson, Dan Adden
February 18, 2019
Awesome Aaron was very professional and kept me in the loop throughout the process. He was able to insure that I had a loaner vehicle since my repair took tw Aaron was very professional and kept me in the loop throughout the process. He was able to insure that I had a loaner vehicle since my repair took two days. More
by dabestm1
Employees Worked With
Aaron Ludolph
February 15, 2019
Can not Thank them enough for their customer service! I have brought my car in a few times for different issues and they are always friendly and helpful!! The best customer service I have ever had at a I have brought my car in a few times for different issues and they are always friendly and helpful!! The best customer service I have ever had at any car dealer or Ford dealer, I am a college student from Chicago and I feel comfortable having a service center that I can bring my car to with any issues since I am so far from home!! More
by dmcgill
Employees Worked With
Gary, Greg Dahlem, Jerry Hall, Joey Ruder, Michael Roecker, Aaron Ludolph, Jerry Corbin, Josh Hoke Jr., Kyle Carroll
February 15, 2019
completely satisfied Jerry Hall is the best. Very customer friendly and professional. . The sales department is first class. Evan and Mike are great assets to the dealers Jerry Hall is the best. Very customer friendly and professional. . The sales department is first class. Evan and Mike are great assets to the dealership. More
by Hank
Employees Worked With
Other Employees :
Michael Brady, Jerry Hall, Gary Bennett, Evan Prince
February 14, 2019
Quick change Scheduled service for oil change and tie rotation. Received quality work. Jerry gave a Good explanation of what was done and what needs to be looked Scheduled service for oil change and tie rotation. Received quality work. Jerry gave a Good explanation of what was done and what needs to be looked at in the future. More
by dseverance
Employees Worked With
Jerry Hall
February 14, 2019
Treat you right Greg and the team in the Service Department have always taken care of any issues promptly and have treated me fairly each time. They have always been Greg and the team in the Service Department have always taken care of any issues promptly and have treated me fairly each time. They have always been upfront and honest with the scope of work and complete the it with professionalism and integrity. More
by Paul W
Employees Worked With
Greg Dahlem
February 13, 2019
Very good service! Recommended a transmission oil change to fix a problem rather than repair/replace the transmission! Joey was very professional and took time out of h Recommended a transmission oil change to fix a problem rather than repair/replace the transmission! Joey was very professional and took time out of his busy schedule to assist me! More
by MMERMIS
Employees Worked With
Joey Ruder
February 11, 2019
Appointment over lunch I was given an appointment at noon when the techs are at lunch. I was told that my car would be taken ASAP. A Mazda customer who came in after me was I was given an appointment at noon when the techs are at lunch. I was told that my car would be taken ASAP. A Mazda customer who came in after me was given her assessment before me. I had been waiting for two hours. Instead of checking on my repair so that he could give me an update at the same time Michael ignored me and walked away. I felt ignored and not valued as a customer. More
by Not happy
Employees Worked With
Michael Roecker
February 10, 2019
Outstanding Professional, efficient and outstanding as usual. The information regarding work done was clearly explained. I always have full confidence that the jo Professional, efficient and outstanding as usual. The information regarding work done was clearly explained. I always have full confidence that the job was done right when performed by Laird Noller. More
by JOHNP.MAYNARD
Employees Worked With
Josh Hoke, Joey Ruder, Gary Bennett, Michael Roecker, Joe Noller
