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Laird Noller Ford of Lawrence - Service Center

Lawrence, KS

4.0
930 Reviews

930 Reviews of Laird Noller Ford of Lawrence - Service Center

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March 01, 2025

Haliey was awesome. She kept me updated the whole time and made sure everything went as planned!!! More

by rkuckelman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haliey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 08, 2025 -

Laird Noller Ford of Lawrence responded

Thank you for your feedback! We're glad Hailey kept you informed and ensured everything went smoothly. We appreciate your support!

February 27, 2025

Kylee and the whole crew are so sweet to talk to to and help with my new bronco. Will definitely be coming back for any future purchases. More

by Selena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kylee Bremer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 08, 2025 -

Laird Noller Ford of Lawrence responded

Thank you for taking the time to recognize our team Ford Lawrence and share your positive experience! We truly appreciate your support and are grateful for the opportunity to serve you. If there’s anything else we can do for you, don’t hesitate to reach out!

February 25, 2025

I have had poor experiences in the past but this most recent one with the service dept was awesome! Jayde was wonderful keeping me apprised of the situation with my vehicle! More

by mpmict
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haliey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jayde
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Mar 08, 2025 -

Laird Noller Ford of Lawrence responded

Thank you for taking the time to recognize our team Ford Lawrence and share your positive experience! We truly appreciate your support and are grateful for the opportunity to serve you. If there’s anything else we can do for you, don’t hesitate to reach out!

February 22, 2025

Diagnosed problem quickly, implemented plan to resolve issues. Pleasant customer service that provided timely updates. More

by wsbowers56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Feb 24, 2025 -

Laird Noller Ford of Lawrence responded

Thank you for your feedback! We're glad we could quickly diagnose and resolve the issue while keeping you informed. We appreciate your support!

February 18, 2025

They go above and beyond to make sure you are satisfied. Their follow-through is great. More

by kapolian428
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haliey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 19, 2025 -

Laird Noller Ford of Lawrence responded

Thank you! We're glad our service team exceeded your expectations. We appreciate your support!

February 15, 2025

It was friendly and thorough service! The waiting area was comfortable while I waited for my oil change. More

by brefromme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haliey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 19, 2025 -

Laird Noller Ford of Lawrence responded

We are very happy that you were comfortable in our space and welcome you again.

February 12, 2025

Friendly commucation excellent thoughtful fun complete recommendation and will be coming back thank you bye More

by jones82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haliey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 13, 2025 -

Laird Noller Ford of Lawrence responded

Thank you so much for your wonderful feedback! We're delighted to hear that you had a great experience and appreciate your kind words. We look forward to seeing you again soon! Take care!

February 12, 2025

I was impressed 1st time coming to this location, clean and comfortable. My service department person, Hailey Smith was exceptional because of this service I will be coming back to this location More

by NANCYLFUCHS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haliey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 13, 2025 -

Laird Noller Ford of Lawrence responded

Thank you for your fantastic review! We're so glad your first visit was a great one and that you found our location clean and comfortable. Hailey Smith will be thrilled to hear your kind words! We appreciate your support!

February 12, 2025

Great customer service . Kaitlyn was very helpful in finding the part I needed. Would recommend More

by fielderkcmo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haliey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaitlyn
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Feb 13, 2025 -

Laird Noller Ford of Lawrence responded

Thank you for your kind words! We're thrilled to hear that Kaitlyn was able to help you find the part you needed. Your recommendation means a lot to us, and we look forward to assisting you again in the future!

February 11, 2025

If you want Great Service and Amazing Experience just go here.. They are like Family.. Above and Beyond Aspectation More

by ECKNIGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jayde Collie
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Feb 13, 2025 -

Laird Noller Ford of Lawrence responded

We appreciate your positive review and happy that Aaron was able to provide you with a great experience

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