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Laird Noller Ford of Lawrence - Service Center

Lawrence, KS

4.1
1,040 Reviews

1,040 Reviews of Laird Noller Ford of Lawrence - Service Center

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July 02, 2025

They did a great job of squeezing me in on a busy day to fix a tire and service my truck. I was very pleased. More

by rlisher148
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2025 -

Laird Noller Ford of Lawrence responded

Thank you for the kind words! We're glad we could fit you in and take care of your tire and truck service promptly. We appreciate your business!

July 01, 2025

Did a absolute wonderful job Brandon the service manager and this dealership are amazing and the best More

by lane.pl37
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haliey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2025 -

Laird Noller Ford of Lawrence responded

Thank you for the fantastic review! We’re thrilled to hear Brandon and the entire team provided amazing service. We truly appreciate your kind words and support!

June 30, 2025

Laird Noller has a very friendly staff in the service department. The work they do is top notch. I would recommend them to anyone. More

by pac156
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haliey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2025 -

Laird Noller Ford of Lawrence responded

Thank you for the great review! We're happy to hear our service team provided friendly, top-notch work. We appreciate your recommendation and look forward to serving you again!

June 28, 2025

They got me scheduled the day after I called. Got my service done quick and easy. More

by nathan.jeffries
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haliey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2025 -

Laird Noller Ford of Lawrence responded

Thank you for the great review! We’re glad we could get you scheduled quickly and provide fast, easy service. We appreciate your business!

June 26, 2025

Associate Khrista was wonderful, knowledgeable, courteous, and focused on making the experience seamless. A+ service. More

by Justin.Cohen.P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khrista
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Jul 14, 2025 -

Laird Noller Ford of Lawrence responded

That’s exactly what we love to hear! Making things easy and stress-free is our goal. Thanks for choosing us — we truly appreciate your trust!

June 26, 2025

Not always perfect, but always eager to make things right when necessary. Been doing business with them for years. More

by dingesenterprises
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khrysta Bell
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Jul 05, 2025 -

Laird Noller Ford of Lawrence responded

Thank you for your continued trust and honest feedback. We're glad to hear your positive feedback and appreciate your loyalty over the years. We look forward to serving you for many more!

June 25, 2025

Excellent job with the oil change and provided recommendations for the future. Quick service and a delightful waiting area where I could get work done while my car was serviced. More

by SWYKNAPP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haliey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 14, 2025 -

Laird Noller Ford of Lawrence responded

We are so glad you felt comfortable in our waiting room while we worked to get your routine maintenance completed in a timely manner.

June 24, 2025

Those ladies in the service department have added spice to the floor.Just to listen to them as they challenge the service industry with their brilliance is hot as it is totally amazing! More

by jessewayneremby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haliey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 14, 2025 -

Laird Noller Ford of Lawrence responded

Thanks so much for such a glowing review! Our advisors do take their role seriously! We appreciate your recognition.

June 24, 2025

They have the best customer service in town. They answered all the questions I needed and was a great help to me since I’m all the way from Florida great people and had a great experience. I rec More

by CHRISJOHNSON2881
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haliey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 14, 2025 -

Laird Noller Ford of Lawrence responded

Thanks so much for recognizing our service team! We appreciate it!

June 20, 2025

When they are point I like it. Lately some time issues and service questions for minor utems. More

by lbooth808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Haliey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 21, 2025 -

Laird Noller Ford of Lawrence responded

Thank you for your feedback. We’re glad to hear you like our service when everything is on point. We apologize for any recent delays or questions about minor items and appreciate you bringing this to our attention. We’re continuously working to improve and hope your next visit will be even better.

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