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Laird Noller Ford of Lawrence - Service Center

Lawrence, KS

4.0
932 Reviews

932 Reviews of Laird Noller Ford of Lawrence - Service Center

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January 17, 2025

Great service, they always get me in and out for oil changes and tire rotations More

by ASHTONORCUTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashton Orcutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Najera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haliey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Andrew
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Jan 17, 2025 -

Laird Noller Ford of Lawrence responded

Thank you for your great review!

January 15, 2025

Kaitlyn my service advisor was very professional and thorough in dealing with me and my vehicle. More

by JAYPARADIES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haliey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaitlyn, Josh Andrew
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Jan 15, 2025 -

Laird Noller Ford of Lawrence responded

Thanks for recognizing our employees and for sharing your positive experience with our service department. We appreciate you taking the time very much!

January 14, 2025

Good communication and a lot of effort to solve some sticky issues with my car! More

by anthony3dmondson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haliey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Andrew
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Jan 15, 2025 -

Laird Noller Ford of Lawrence responded

Thank you for your review, we are glad Josh and Haliey were able to go the extra mile and make your experience wonderful. We look forward to seeing you again and appreciate you being a part of the Laird Noller Family!

January 14, 2025

Great experience! The appointment was set quickly, they provided me a ride home and a ride to pick me up upon completion! The issue was resolved and the service team w More

by CLARYJ66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haliey Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 15, 2025 -

Laird Noller Ford of Lawrence responded

Thank you for your feedback! We look forward to continuing to service your vehicles for years to come.

January 14, 2025

The entire experience was easy from start to finish. I would recommend them again. Peace More

by cmeyersick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber
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Jan 15, 2025 -

Laird Noller Ford of Lawrence responded

Thank you for your great feedback and we look forward to continuing to serve you for years to come!

January 11, 2025

I feel like my service lady Jade went above and beyond and gave me very excellent service I think she needs a raise More

by rrparker55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayde Collie
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Jan 11, 2025 -

Laird Noller Ford of Lawrence responded

Thanks for recognizing our employees and for sharing your positive experience with our service department.

January 10, 2025

Pleased they were able to get me in quick and diagnose the problem within 2 business days More

by herbie53
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlyn Smith
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Jan 11, 2025 -

Laird Noller Ford of Lawrence responded

Thanks for recognizing our employees and for sharing your positive experience with our service department.

January 10, 2025

10 stars for price and service. Jayde is the best service Ryder. Completely 100% satisfied. More

by Alan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayde
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Jan 10, 2025 -

Laird Noller Ford of Lawrence responded

Thanks for recognizing our employees and for sharing your positive experience with our service department.

January 10, 2025

My sales lady Emily was very good and knowledgeable regarding my 24 King Ranch truck. Her communication skills were top notch! More

by Flyboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rolando Najera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Chester
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Jan 10, 2025 -

Laird Noller Ford of Lawrence responded

Thanks for recognizing our employees and for sharing your positive experience with our dealership! We appreciate you very much!

January 09, 2025

Once you arrive the service was good. Getting an appointment was impossible. 3rd party scheduling company was beyond awful. More

by s.crane2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayden?
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Jan 10, 2025 -

Laird Noller Ford of Lawrence responded

Great news we have recently found amazing replacements for our service scheduling needs. We look forward to servicing your vehicle again. Thanks for recognizing our employees and for sharing your positive experience with our service department.

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