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Laird Noller Ford of Lawrence - Service Center
Lawrence, KS
932 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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932 Reviews of Laird Noller Ford of Lawrence - Service Center
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January 31, 2015
Service for raptor truck Great people to deal with. Excellent customer service both in sales and service department. Wouldn't buy my vehicles anywhere else! I drive over 4 Great people to deal with. Excellent customer service both in sales and service department. Wouldn't buy my vehicles anywhere else! I drive over 40 miles to use your dealership. Appreciated the rental car while truck was being fixed. More
by Raptor
January 29, 2015
oil change Due to my maintenance warranty I get free oil changes but the additional courtesy car wash is nice (now just vacuum and you'll be perfect. Due to my maintenance warranty I get free oil changes but the additional courtesy car wash is nice (now just vacuum and you'll be perfect. More
by deloy89
Employees Worked With
Mr. Bender, Jessica Lund
January 21, 2015
Very Pleased with Routine Service on Multiple Occasions Every time I have been to Laird Noller Automotive in Lawrence, Kansas, for my Hyundai Santa Fe, I've been very satisfied with my service. The service Every time I have been to Laird Noller Automotive in Lawrence, Kansas, for my Hyundai Santa Fe, I've been very satisfied with my service. The service workers are always kind, clear in their explanations about what's going on with my car, and helpful when I ask questions. I have been served by both Danny Dolar and Jessica Lund at different times, and both appear to be quality employees. I will continue to be a customeer at Laird Noller Automotive. More
by Chad Johnston
Employees Worked With
Jessica Lund
January 15, 2015
Routine Service I use my car (2013 Hyundai Sonata Hybrid limited) for my business use and put about 5,000 miles a month on it. Every service since I bought it new fro I use my car (2013 Hyundai Sonata Hybrid limited) for my business use and put about 5,000 miles a month on it. Every service since I bought it new from a different dealership has been done at Laird Noller Hyundai. Danny, Jessica and Paul and all the technicians are top notch. They have always given me what I need for my car at a fair price without any hassles and have often worked me into their schedule on short notice if needed. I would highly recommend them to anyone wanting or needing service. More
by S McCoy
Employees Worked With
Jessica Lund
January 08, 2015
Oil Change Got me in when scheduled and out pretty quickly. Did more than I expected; i.e. rotated tires, checked brake pad thicknesses. Being my first oil ch Got me in when scheduled and out pretty quickly. Did more than I expected; i.e. rotated tires, checked brake pad thicknesses. Being my first oil change after purchase, the price was excellent - FREE. More
by Larry
Employees Worked With
Joey Ruder
January 08, 2015
Excellent Service Went to Ford right before Thanksgiving for 40,000 mile maintenance. Everyone was very friendly. Brought the car in right after work and they turned it Went to Ford right before Thanksgiving for 40,000 mile maintenance. Everyone was very friendly. Brought the car in right after work and they turned it around in less than 30 minutes for me. Could not have asked for a quicker turnaround. I had also recently purchased the car and did not know the door combination. Steve pulled it for me at no charge. Can't say enough good things about the experience. Highly recommend the Service Department. More
by Suzie
Employees Worked With
Tyler Agler
January 06, 2015
More people needed Toofew people in the service area. Greg was the only one in the service office and was really busy. Otherwise everything was great. Get poor Greg s Toofew people in the service area. Greg was the only one in the service office and was really busy. Otherwise everything was great. Get poor Greg some help out there! More
by Hnybny97
Employees Worked With
Greg Dahlem
January 06, 2015
Dead Battery - Resolved! I can always count on the service team at Laird Noller Hyundai in Lawrence, Kan. When my less-than-two-year-old Hyundai Santa Fe Sport had to be jump I can always count on the service team at Laird Noller Hyundai in Lawrence, Kan. When my less-than-two-year-old Hyundai Santa Fe Sport had to be jump-started in the late-night cold, and again the next morning, I took it in early to be checked out and left with a brand new battery, courtesy of Hyundai. While I was there the service manager reminded me it was time for an oil change, and offered to take care of it while I was there. He even gave me the current service coupon discount even though I didn't have my e-mailed coupon with me. More
by Bob
January 06, 2015
45,000 and going strong! I am very happy with my Hyundai Veloster service experience. I went in to have my car checked out to make sure all was good at 45,000 miles and to ha I am very happy with my Hyundai Veloster service experience. I went in to have my car checked out to make sure all was good at 45,000 miles and to have my navigation system updated. I had tried to get the navigation system updated in the summer while they had a sale on but they didn't have the update available for my car. I was promised an update at the sale price once it was available. Then, I managed to forget about it. They gave me the update at the sale price even though the person who had promised me the update at the sales price was no longer working in the service department! Sadly, the new software update took much longer to install than anyone had anticipated and I think they kept the service department open to finish it up for me. They are such a nice group of people and they work hard to make it a great experience. Thanks guys! More
by jlattimore
January 06, 2015
Professionlism You probably know this if you don't, your missing out. The young guy up front Tyler I think was his name. Quick lane, This guy is top of the line. I w You probably know this if you don't, your missing out. The young guy up front Tyler I think was his name. Quick lane, This guy is top of the line. I work for the Lawrence Douglas County Fire Medical, and I am use to seeing that from our guys. they step up all the time and I am always impressed then too because their so young, but honestly I don't see it anywhere else that often. I guess what I am saying is going above and beyond. I guess what I saying, I had to have something extra on my truck. I got to watch him perform with the other customers, I mean he worked the floor from getting the older guy in and out to helping someone get air in there tire and still answering that dang phone which he answered it with such professionalism each time whether he was overwhelmed or not. I had to note this, he will go far. and far as my service I too was impressed, as well. Thank you so much Debi Thompson More
by dthompson
Employees Worked With
Tyler Agler, Tyler Agler
