Laird Noller Ford of Lawrence - Service Center

Another outstanding job from Amber & Kaitlyn! !!. These people understand customer service! Cant say enough good things about my experience with them !!. These people understand customer service! Cant say enough good things about my experience with them More

We always receive great service when taking all of our vehicles to any Laird Noller locations. vehicles to any Laird Noller locations. More

Katlyn is excellent. She is patient with my elderly father who is a new customer. He believes, “She takes very good care of me.” He also enjoys having the big window w She is patient with my elderly father who is a new customer. He believes, “She takes very good care of me.” He also enjoys having the big window where he can watch them work on his Escape. Thank you. More

Deducted a star because contacting the service department was difficult. Left messages (over a one week period) and no return call. Walked in and made appointment for recall on our Edge. Car was done in a ti was difficult. Left messages (over a one week period) and no return call. Walked in and made appointment for recall on our Edge. Car was done in a timely manner and they even returned the car to us at our home. More

You guys were awesome to deal with. Your time frame was shorter than you estimated and you finished up the work on my vehicle way ahead of schedule. I really appreciate the work that yo Your time frame was shorter than you estimated and you finished up the work on my vehicle way ahead of schedule. I really appreciate the work that you guys do. Just as like a tip More

Amber did a great job communicating. The techs fixed the problem at a fair price. The techs fixed the problem at a fair price. More

It’s very disappointing to buy a vehicle and less than a month later you’re told that the vehicle you purchased needs repair work that will possibly cost you several hundreds of dollars , that’s just not ri month later you’re told that the vehicle you purchased needs repair work that will possibly cost you several hundreds of dollars , that’s just not right . Now I’m going to have to have the battery checked and possibly have to replace that too . I’m just not the lest bit happy with my purchase . More

I’m not pleased with the vehicle I purchased, I found out that the front windshield is an aftermarket window and the Collision alert system is not available, so it’s going to cost me several hundred dollars that the front windshield is an aftermarket window and the Collision alert system is not available, so it’s going to cost me several hundred dollars to get it fixed , when someone buys a replacement vehicle , they should not have to put money into it in less than a month after purchase . More

Jayden was most helpful in helping with my radiator hose repair situation. I really appreciated her professional approach. She created a pleasant experience. Thank you, Jayden! repair situation. I really appreciated her professional approach. She created a pleasant experience. Thank you, Jayden! More

Everyone makes mistakes but last oil change drain plug was only finger tight. Car had to be towed. Have discussed with Manager. Have been a customer pf Laird Noller for over 40 years. was only finger tight. Car had to be towed. Have discussed with Manager. Have been a customer pf Laird Noller for over 40 years. More