Laird Noller Hyundai Topeka - Service Center

I had my car in for service for several items during the week. I'm always given a car to drive as a Lincoln owner and my car is always returned washed and clean. This last week a mistake was made installing week. I'm always given a car to drive as a Lincoln owner and my car is always returned washed and clean. This last week a mistake was made installing my windshield that I asked them to have a vendor take care of while they were doing other service work on my car. Even though it was not their fault the windshield was broken during installation they had to reschedule me back to have another installed. Due to the mistake made by the windshield people they went above and beyond the all of duty and when I picked up my car there was a gift basket along with a ole and a sincere apology. They have always done quality work and have great people but this is just another example of the service manager putting customer service as his #1 priority.. Sincere thanks Jon Fredrick!! More

WE HAVE BEEN A CUSTOMER AT NOLLER SINCE 1977. THEIR SERVICE DEPARTMENT AND SALES HAVE BEEN OUTSTANDING WITHOUT FAIL. TODAY I TOOK THE 2005 LINCOLN IN FOR SERVICE AND THEY DISCOVERED A BAD TIRE, ARRANG SERVICE DEPARTMENT AND SALES HAVE BEEN OUTSTANDING WITHOUT FAIL. TODAY I TOOK THE 2005 LINCOLN IN FOR SERVICE AND THEY DISCOVERED A BAD TIRE, ARRANGED TO HAVE IT TAKEN CARE OF AND TOLD ME ABOUT IT AFTER ALL WAS ARRANGED. I CAN NOT TELL YOU HOW IMPORTANT THAT IS TO ME. I AM A RECENT WIDOW AND KNOWING I CAN ALWAYS COUNT ON DEWAYNE AS WE ALWAYS HAVE, IS VERY IMPORTANT. DEWAYNE HAS BEEN THERE OUR ENTIRE LENGTH OF TIME WITH NOLLER. THE ENTIRE STAFF AT THAT FACILITY IS JUST OUTSTANDING. THANK YOU, SHIRLEY A. SCHMICK More

Overall it was a good experience, I was very flexible on when I needed my car back when I dropped it off at my 8am pre-scheduled appointment, but I didn't receive a phone call until 3:51pm, after I was alre when I needed my car back when I dropped it off at my 8am pre-scheduled appointment, but I didn't receive a phone call until 3:51pm, after I was already off work. I didn't get the message until the next day. Luckily I had a friend give me a ride to get my vehicle. More

The Finance department worked to get me a low intrest rate on my 2010 Ford Escape. The Ford was purchased through internet sales at a fair price. I was searching for a good running car and prob rate on my 2010 Ford Escape. The Ford was purchased through internet sales at a fair price. I was searching for a good running car and probably looked at 30 pictures before I took a test drive. The salesman was very nice and knowledgable and attentive. The service department was quick and informative and patient with me. I had several issues with the Ford and they were addressed quickly and professionally. I also used Ford at Noller Auto Body in Topeka for a new bumper and was very pleased with my service and also very pleased when I got my car back the windows were cleaned and the floor vaccumed. I really appreciated the ride back to my home and the pick up when my car was done. My service person was Jordan Stallbaumer. . A great experience all around. . More