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Laird Noller Hyundai

Lawrence, KS

Overview
Employees
Reviews
Vehicles
4.6
72 Reviews
Laird Noller Lawrence Hyundai, is a part of the Laird Noller Auto Group, which has been serving Eastern Kansas for over 60 years! We have a HUGE Hyundai inventory and a strong and committed sales staff with many years of experience satisfying our customers’ needs. Our goal is to make the buying process quick and easy! We are committed to customer service, which is why we have been in business over 60 years and plan to continue for many more years. We will also beat any offer from another dealership, plus we have a better warranty. With our extended powertrain warranty of 7 years/100,000 miles, you can have peace of mind with your new vehicle! We also have an extensive pre-owned inventory to choose from. We also include a 5-day exchange policy and a powertrain warranty on all of our pre-owned vehicles. We have you covered no matter what! Plus, our certified service advisors and technicians have had thousands of hours of training and certifications. We will keep you safe on the road for years to come!
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2829 S Iowa St.

Lawrence, KS

66047

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Showing 72 reviews

February 29, 2024

Todd the salesman that helped us was incredibly welcoming and helpful. I would definitely come back and will be recommending you guys to anyone looking for a vehicle! More

by britianreitz
Recommend Dealer
Yes
Employees Worked With
Josh Hoke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Hoke
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Feb 29, 2024 -

Laird Noller Hyundai responded

Thank you for sharing your experience! We're delighted to hear that Todd provided you with exceptional service and made you feel welcome. We appreciate your recommendation and look forward to assisting you or anyone you refer in the future. If you have any questions or need further assistance, please don't hesitate to reach out.

Helpful
February 27, 2024

Daniel was very polite and respectful and he did a fine job of gathering things together that needed to be fixed on my car and I was very pleased with the service and his professionalism. More

by bbahnmaier
Recommend Dealer
Yes
Employees Worked With
Daniel Devader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Devader
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Feb 29, 2024 -

Laird Noller Hyundai responded

Thank you for your kind words! We're thrilled to hear that Daniel provided you with excellent service and professionalism. Your satisfaction is our priority, and we appreciate you taking the time to share your positive experience. If you ever need anything else or have any questions, don't hesitate to reach out. We look forward to serving you again in the future!

Helpful
February 21, 2024

The team at Laird Noller Hyundai were exceptional. Todd was super helpful every step of the process! More

by jorgerios545
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 22, 2024 -

Laird Noller Hyundai responded

Thank you for sharing your experience with us! We're thrilled to hear that Todd and our team at Laird Noller Hyundai provided you with exceptional service throughout your visit. Your satisfaction is our top priority, and we appreciate your kind words. If you ever need anything in the future, don't hesitate to reach out. We look forward to serving you again!

Helpful
February 16, 2024

Fast, professional, corteous, and affordable service for both sales, delivery and maintenance. Coouldn't be happier with my results from the team, the vehicle, or the dealership. More

by nealrbaughman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abigail Fraley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Hoke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Hoke Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Blackwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Devader
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2024 -

Laird Noller Hyundai responded

Thank you so much for sharing your positive experience with us! We're thrilled to hear that you found our service fast, professional, courteous, and affordable. Delivering excellent service in sales, delivery, and maintenance is our top priority, and we're delighted that our team exceeded your expectations. Your satisfaction means the world to us, and we look forward to continuing to provide you with top-notch service in the future.

Helpful
February 15, 2024

Very happy with the salesman and dealership. It took a while but we finally reached an agreement and all went smoothly after that. Todd worked hard to make this deal happen. More

by rshaw3706
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2024 -

Laird Noller Hyundai responded

Thank you for sharing your positive experience with us! We're thrilled to hear that you're happy with both the salesman and our dealership. We understand that reaching an agreement can take time, and we're glad that Todd worked hard to make it happen for you. We appreciate your feedback and your business. If you need any further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

Helpful
February 15, 2024

Tpms light is on Had new tires put on the front that were placed on wrong side ( directional tires) each time I call it goes into voicemail and no one returns my call. On if the sensor can be reprogrammed More

by bethereason
Recommend Dealer
No
Employees Worked With
Shawn
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Feb 17, 2024 -

Laird Noller Hyundai responded

We apologize for the inconvenience you've experienced with your TPMS light and the placement of your directional tires. This is certainly not the level of service we strive to provide. We take your concerns seriously and want to address them promptly. Please accept our sincerest apologies for the difficulty in reaching someone by phone. We are committed to resolving this issue for you as soon as possible. Could you kindly provide us with your contact information or let us know the best time to reach you? Alternatively, you're welcome to visit our dealership, and we'll prioritize addressing your concerns in person. Thank you for bringing this to our attention, and we appreciate your patience as we work to rectify the situation.

Helpful
February 06, 2024

Unable to diagnose problem. I left with my car took it on the bypass and experienced the same issue. I honestly don't think anyone actually drove it. More

by Stephanie.swan
Recommend Dealer
No
Employees Worked With
Shawn
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Feb 08, 2024 -

Laird Noller Hyundai responded

We apologize for the inconvenience and frustration you experienced with our service. Our team always aims to accurately diagnose and address issues, and we regret falling short of your expectations. Your feedback is valuable, and we'll use it to improve our processes. Please call and speak with the service manager, Josh Hoke, to discuss getting your vehicle back in to try and replicate the issue and work towards a resolution. We appreciate your understanding and the opportunity to serve you better.

Helpful
February 02, 2024

They completed the work quickly and did an excellent job. Great customer service! I'll be back! More

by mimitorrence
Recommend Dealer
Yes
Employees Worked With
Daniel Devader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Devader
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Feb 03, 2024 -

Laird Noller Hyundai responded

Thank you for sharing your positive experience with us! We're thrilled to hear that you were pleased with the quick and excellent service our team provided. Customer satisfaction is our priority, and we're delighted that you plan to return. If there's anything else we can assist you with in the future or if you have any questions, feel free to reach out. We appreciate your feedback and look forward to serving you again. Safe travels until your next visit!

Helpful
January 30, 2024

It was a great experience. The service staff were helpful and informative. The service was prompt and I felt I got value. More

by anne.baughman
Recommend Dealer
Yes
Employees Worked With
Shaun
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Jan 30, 2024 -

Laird Noller Hyundai responded

Thank you so much for sharing your positive experience with us! We're thrilled to hear that you had a great visit and that our service staff was helpful and informative. Providing prompt service and ensuring you feel you've received value is always our goal. We look forward to serving you again!

Helpful
January 26, 2024

Quick and efficient. The gentleman who drove the shuttle was very nice. The shuttle driver was friendly and a good driver. More

by aralstin
Recommend Dealer
Yes
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Jan 26, 2024 -

Laird Noller Hyundai responded

Thank you for taking the time to leave us a positive review! We're pleased to hear that your experience was quick and efficient. It's great to know that our shuttle service, and particularly our driver, made your visit even more enjoyable. We appreciate your kind words and look forward to serving you again in the future. If there's anything more we can assist you with, please don't hesitate to reach out. Safe travels, and thanks for choosing us!

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