Lake Chevrolet

Oil leak On 10-24-19 in for oil leak lake Chevrolet charged me 195.14 to fix it. Back in 11-25-19 for oil leak lake Chevrolet charged me 207.88 to fix it. Back On 10-24-19 in for oil leak lake Chevrolet charged me 195.14 to fix it. Back in 11-25-19 for oil leak lake Chevrolet charged me 207.88 to fix it. Back in for oil leak on 12-10-19 lake Chevrolet charged me 513.22 to fix it. 12-24-19 the car is still leaking. The car we bought new in 2013 from Braeger Chevrolet it only has under 33000 miles on it. How much more is lake Chevrolet going to charge me before you fix it. More

Steve was very helpful and friendly. Always has great customer service! Always willing to help and make the experience a breeze. Thank you Steve. Happy Ho was very helpful and friendly. Always has great customer service! Always willing to help and make the experience a breeze. Thank you Steve. Happy Holidays More

Timely but inefficient. I asked them to put air in the tires along with the inspection and oil change. It wasn’t done. I had to come back. I asked them to put air in the tires along with the inspection and oil change. It wasn’t done. I had to come back. More

awesome The service was great and my vehicle was finished in a timely manner. Glen Lewis took the time out to explain the problem with my vehicle and that mad The service was great and my vehicle was finished in a timely manner. Glen Lewis took the time out to explain the problem with my vehicle and that made me feel confident with the repairs being done. More

could have been better recieved a letter in april 2019 stating a extended warranty for a known issue with the side blind zone alert system for which i was having problems w recieved a letter in april 2019 stating a extended warranty for a known issue with the side blind zone alert system for which i was having problems with. I called lake to schedule a appointment. They informed me the part will be ordered. In november of 2019 they called and said part came in Which in my opinion is a unacceptable amount of time. so i brought the car in and was told they would replace the sensors. they called me and stated that because during the time i was waiting for the part the warranty expired. They would have to get approval from gm and could not do the job until such approval was granted. So i was without a car for 3 days waiting for approval. Well i needed the car after 3 days and when i came to get the car they informed me they finally received approval. so i had to bring car in for a second time to get job done. It is apparent that lake is not concerned about the inconvenience that it may bring upon its costumers. The service advisor stated "this is very frustrating for me" just imagine how frustrating is was for us. More

Radio Reception Had trouble with radio reception , found out base of antenna holder was cracked and needed new antenna also , took 4 hours and $600.00, but works grea Had trouble with radio reception , found out base of antenna holder was cracked and needed new antenna also , took 4 hours and $600.00, but works great now ! Thanks to Mackensey for getting me in before Christmas ! More

Very nice Amazing staff. Very friendly and clean, fast service. Satisfied with the work I had done. Never knew I had a warranty on my car until the day I came i Amazing staff. Very friendly and clean, fast service. Satisfied with the work I had done. Never knew I had a warranty on my car until the day I came in for an oil change. More

Oil change Timely service very nice waiting room.Etc etc etc complimentary car wash was not very good do a better job or not at all I had to get another wash to Timely service very nice waiting room.Etc etc etc complimentary car wash was not very good do a better job or not at all I had to get another wash to make it look decent. More

Recall on Chevy Malibu Was a last minute fix, but Glen was great in setting up the appointment and managing my expectations on getting my car repaired. Dropped everything o Was a last minute fix, but Glen was great in setting up the appointment and managing my expectations on getting my car repaired. Dropped everything off and Tony took it from there. Was able to get somethings done for work in the wait area and was out of there in an hour and a half. Friendly convenient service. More

Great Steve at service was excellent. He is the best employee there. He is the reason we come there and would not have it any other way. He is always Steve at service was excellent. He is the best employee there. He is the reason we come there and would not have it any other way. He is always happy and smiling and very polite and friendly. He’s a true keeper and the best by far More