Lake Chevrolet

This is the fourth vehicle that I have purchased from Braeger and with all of them, I have been very pleased. First of all, customer service is always outstanding when you arrive at the dealership and yo Braeger and with all of them, I have been very pleased. First of all, customer service is always outstanding when you arrive at the dealership and you are always greeted at the front door. When my sales representative, Bob Howard, sees me, he immediately comes out of his office with a smile and a hand shake. The overall experience from entering the dealership to closing the deal is a no hassle, no pressure atmosphere. Why I shop at this dealership is because I know I'm going to get the best price and deal, especially with Bob Howard as my sales representative. This is the second vehicle that he has sold me and on both purchases he provided outstanding deals. Thank you for your excellent service. If anyone is in the market, be sure to shop at Braeger. This is why I gave all GREAT ratings to the Dealership. More

I had an appointment for my first service (an oil and filter change) and got to the dealer about 5 to 10 minutes early. I was promptly directed into the service area and gave my information to the servi filter change) and got to the dealer about 5 to 10 minutes early. I was promptly directed into the service area and gave my information to the service advisor. He took the information and showed me where the customer waiting room was and told me I would be called when the car was ready. The room was pleasant, attractive, and comfortable. I sat down, made myself comfortable, and prepared for the long wait I was accustomed to at other service centers. Less than 30 minutes went by and my name was called. The car was ready and so was the paper work. I was told that first oil change was free. The entire experience was very satisfactory and I was on my way home less than an hour after I arrived. R.F. Koronkowski More

I worked primarily with Bob Howard in sales. I found him to be very knowledgeable about the vehicles he sold. He was also very patient and non aggressive. He responded promptly to all my questions and him to be very knowledgeable about the vehicles he sold. He was also very patient and non aggressive. He responded promptly to all my questions and always made time to see me at my convenience. Jamie Enders made the financing paperwork quick and efficient. She laid out all options in an easy to understand manner. Overall, my experience was positive and I would recommend this dealership to others. More

Andy answered all of our questions, was very friendly and patient. It took us a few trips to finally decide what we wanted and at no time did it seem like he was anything but happy to see us. He was not pu patient. It took us a few trips to finally decide what we wanted and at no time did it seem like he was anything but happy to see us. He was not pushy and showed us all the cars w/ the features we wanted. Always friendly. Even now when we see him he asks us how our new car is and if there is anything we need. We came to Braeger because Andy was highly recommended by a friend. When we decide to purchase another new car he will be the person we will go to. We are always referring anyone we know looking for a new or used care to stop in and talk to Andy. Thanks Andy! More

After many contacts with getting are refund back Sara has been fun and understanding to talk to, she has pushed the process along and has gone as smoothly as it could. been fun and understanding to talk to, she has pushed the process along and has gone as smoothly as it could. More

They have been working hard at getting my money back for the extended warranty and it has been hard do to me buying at another dealer. Thanks Sara for all your help. The reason for getting another car is t the extended warranty and it has been hard do to me buying at another dealer. Thanks Sara for all your help. The reason for getting another car is that the Impala was just not for us and we were upside down and high miles. More

Service manager Scott Hansen was very polite, professional and pleasing to talk with. Matt Kreckler also was very pleasant to talk with and knowledgeable of leasing plan. Made me feel like a fa professional and pleasing to talk with. Matt Kreckler also was very pleasant to talk with and knowledgeable of leasing plan. Made me feel like a family member. More

Roman exemplifies Customer Service - he goes out of his way to explain what is wrong with my vehicle and gives me options for correcting the problem. On our last visit we needed to have an Emissions test p way to explain what is wrong with my vehicle and gives me options for correcting the problem. On our last visit we needed to have an Emissions test performed, the test station was not working, so Roman took our truck to your Ford store so we would not have to make a second trip for the Emissions test - this is "Customer Delight" - Roman always exceeds my expectations!! Tony Maletta More