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2,673 Reviews of Lake Chevrolet - Service Center
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Verified Customer
June 15, 2022
Came into town for family emergency, realized my truck due oil change, advisor promptly got me in, also dpf recall work messed up truck performance now search on for local shop to address. 10 for advisor due oil change, advisor promptly got me in, also dpf recall work messed up truck performance now search on for local shop to address. 10 for advisor 7 for the shop( tech did not reset oil reminder) More
by Cheesehead62
Employees Worked With
Steven Thomas
June 14, 2022
When I arrived, the service rep I made the appointment with was busy, but another stepped in to check me in and I was able to leave for home. I received a call advising me of the needed repairs and cost, with was busy, but another stepped in to check me in and I was able to leave for home. I received a call advising me of the needed repairs and cost, and a second call when the work was complete. Very much appreciated. More
by ljfranza
June 13, 2022
Craig Pozarski is an excellent Service Advisor and scheduled my service when I wanted it. scheduled my service when I wanted it. More
by Fserwatka
Employees Worked With
June 13, 2022
Thank you Craig he told us the price it never exceeded the estimate and the time for it to be ready was right on point will definitely be back for future repairs the estimate and the time for it to be ready was right on point will definitely be back for future repairs More
by shernadez
Employees Worked With
June 11, 2022
Everything was so clean. Service was immediate, friendly and courteous. My car was ready in about 20 minutes and the service man threw in a free car wash for me. Every time I Service was immediate, friendly and courteous. My car was ready in about 20 minutes and the service man threw in a free car wash for me. Every time I've been to the dealership I've left feeling better than when I came in starting with my original salesman Chris Till. Thank you Lake Chevrolet! More
by pkohnke
Employees Worked With
Glen Lewis, Christopher Till
June 10, 2022
My car was in the shop on March 7th. I was told initially that it would be completed by April 15th. My car was completed June 2nd. It was in the shop for just shy of 3 months. Mind you, I was told initially that it would be completed by April 15th. My car was completed June 2nd. It was in the shop for just shy of 3 months. Mind you, from April 15th on, I was essentially told it would be completed "next week" every week. Of course, when it was clear that it wouldn't be finished by that time, it wasn't that someone took the initiative and informed me about it. I always had to call to get updates on the status of my car. One of the reasons that it was delayed so long is they kept finding issues with the car, would have to wait for parts, then would find another issue with the car. It was clear that significant damages were overlooked in the initial inspection and even as work was being done on the car. 3 months. One of the worst customer experiences I have ever had in my life. More
by dave
Employees Worked With
Luke
June 09, 2022
This dealership exhibits excellent customer service, the facility is exceptionally clean and sharp leaving me most impressed and wanting to return for any automotive needs I may have. Incidentally, about te facility is exceptionally clean and sharp leaving me most impressed and wanting to return for any automotive needs I may have. Incidentally, about ten years ago we bought my 2004 Chevrolet Traiblazer LT from this dealership when it was Braeger. I bought it with around 60,000 miles and now have around 172,500 miles on it. I find this dealership to be excellent and very customer service oriented which is why I choose them over any other. More
by gharleydude
Employees Worked With
Glen Lewis, Steven Thomas
June 08, 2022
The check-in process is completed quickly. The estimate for work to be performed is delivered to your email immediately. The estimate for work to be performed is delivered to your email immediately. More
by maryann225.mag
Employees Worked With
