Craig Pozarski

Lake Chevrolet sets the high bar for excellent customer service Service, Sales, Parts Department at Lake Chevrolet are very customer centric and provide great communication and follow up in all aspects. service Service, Sales, Parts Department at Lake Chevrolet are very customer centric and provide great communication and follow up in all aspects. More

by mmcclain99 Verified Customer Verified Customer

Print

Very responsive and easy to work with. Very responsive, customer centric in making sure service is performed on time at a high quality. Very responsive, customer centric in making sure service is performed on time at a high quality. More

by Kerry Verified Customer Verified Customer

Print

Craig was professional, informative, and knew what my car needed. He did not try to sell me anything my car did not need, needed. He did not try to sell me anything my car did not need, More

by judy.mo1971 Verified Customer Verified Customer

Print

Felt very comfortable and welcome. It was a non pressures atmosphere. Everyone was very nice and explained everything. I purchased a car here before. I usually come here and have al It was a non pressures atmosphere. Everyone was very nice and explained everything. I purchased a car here before. I usually come here and have all of my service done at this location. More

by pattycieplewski Verified Customer Verified Customer

Print

The dealership in very good, but Chevrolet needs to fix the problem they have with there 1500 silverados radio/android auto issues the problem they have with there 1500 silverados radio/android auto issues More

by JCWEGE Verified Customer Verified Customer

Print

Craig has always been good Matt kreckler is the only salesman I will work and Craig P. Is the only service advisor I will work with. salesman I will work and Craig P. Is the only service advisor I will work with. More

by JCWEGE Verified Customer Verified Customer

Print

Fast informative friendly Always willing to inform what his technician has found and what they to fix your vehicle. his technician has found and what they to fix your vehicle. More

by JCWEGE Verified Customer Verified Customer

Print

Will never step foot in Lake Chevy again. They will give you the runaround if it's warranty work. They will give you the runaround if it's warranty work. More

by davidwege22 Verified Customer Verified Customer

Print

Craig, Al and the whole tech staff were so knowledgeable and detailed in their approach to troubleshoot and ultimately fix my 2026 Chevy Blazer. Top notch and will definitely be bringing my business to Lake and detailed in their approach to troubleshoot and ultimately fix my 2026 Chevy Blazer. Top notch and will definitely be bringing my business to Lake More

by Paulkarcz Verified Customer Verified Customer

Print

PATHETIC! !!!! Justin the service Advisor was a complete non communicating idiot. He has no customer service skills at all and when he got called on the carpet !!!! Justin the service Advisor was a complete non communicating idiot. He has no customer service skills at all and when he got called on the carpet he did the back pedal and called my wife a liar. ABSOLUTELY absurd. EXTREMELY UNPROFESSIONAL. And the amount of money I paid for the work to be done and then do so not even QA/QC to make sure the work that was done was complete and correct. They left a clip dangling and thought it was no big deal. Now I have owned Bow ties for almost 40 years and I thought my poor service at Lou Bachrodt in Rockford was poor. These CLOWNS are by far the worse. I had to jump thru hoops for my daughter to pick up her car. And when my wife called to get the car the gentleman she spoke to said they were open til 8. They close at 7; who is the liar now. And when I leave a message for Justin he decides not to call me back I had to call him for answers. He tried to bully me and that got him absolutely nowhere. I had to call him and tell him how my daughter was getting her car. I THE CUSTOMER had to do his job. PATHETIC!!!! And now let’s turn to the COWARD Service Manager and the WORTHLESS COWARD General Manager. Neither one of them have returned my calls and messages. What kind of CUSTOMER SERVICE is that? You have answered correctly; NONE AT ALL. xxxx poor management leads to xxxx poor subordinates which results in this place losing business. Lake Chevrolet in Milwaukee, WI should be ashamed of themselves for how they treat their customers. Which leads me to believe that they care about the almighty dollar and not their customers. We as the consumer are just a number to them and nothing more. The entire staff should be ashamed of themselves for allowing themselves to be part of this toxic culture. Lake Chevrolet will not get one more of my dollars nor will I have send them any business from friends or family. Note to General Manger and Service Manager man up and reach out to those that have complaints. They have valid voices and could help your business. But you would rather be cowards. I even left messages for the finance manager and sales manager which received no call backs either. COMPLETE INCOMPETENCE!!!!! There AI Pam is completely worthless also a complete joke. You get absolutely no where with that dysfunctional tool. The whole organization is a complete disappointment. Lake. Chevrolet deserves negative stars. However that is not an option. More

Print