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Lake Chevrolet - Service Center

Milwaukee, WI

4.5
2,639 Reviews

2,639 Reviews of Lake Chevrolet - Service Center

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July 09, 2021

Spend over $50000 on a truck and less then 3 months later have a problem with the vehicle. The dealership doesn’t care because they got the money from the original purchase. They don’t show care or concern More

by gpodd2727
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steven Thomas
Jul 15, 2021 -

Lake Chevrolet responded

We would like to apologize for your negative experience at our dealership. We’d like to learn more about your specific situation and make things right. If you wouldn’t mind giving us a call at 414-281-5000 at your earliest convenience, it would be greatly appreciated. We look forward to speaking with you and working towards earning back your business.

July 07, 2021

Very disappointed in the wait time. My vehicle was not taken into the shop until 40 minutes after my appointment time. This is not acceptable. More

by rfortier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
unknown
July 06, 2021

John was outstanding. The facility was very clean and everyone was extremely friendly. More

by Gagliars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Webler
July 02, 2021

Unless you get rid of this section I will never complete another survey. I dkny6aksays have anything to say especially 25 words. I have hard time here, blah blah blah More

by milubrbr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know who I worked wjth.
July 01, 2021

Great service, friendly staff and the repairs were done two days earlier than expected. My truck beautiful again all polished up and sparkling. Totally pleased with my experience at Lake Chevrolet More

by mchetney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everyone in the Collision dept.
July 01, 2021

They told me what was really wrong with my vehicle. I will be returning to get my vehicle fixed. The man was pretty reasonable. Good place. More

by Michael jackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Webler
June 28, 2021

I had a nail in my tire that I knew about prior to going there for my oil change, and they never even noticed it. More

by ttara6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Webler
Jul 15, 2021 -

Lake Chevrolet responded

Thank you for letting us know about this. We always aim to deliver a great experience. We are gutted when we miss the mark! Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.

June 26, 2021

Quick and easy, great service, very professional, great waiting area. More

by rwserrano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Thomas
June 26, 2021

Great and friendly customer service. My car looks better than new. More

by lc_hill
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kalya, Alex
June 25, 2021

Great service but my service writer Steve Thomas is awesome. He is the best More

by dturner1217
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Pozarski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Thomas
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