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Lake Chevrolet - Service Center

Milwaukee, WI

4.5
2,644 Reviews

2,644 Reviews of Lake Chevrolet - Service Center

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January 11, 2020

Great service, Glen was very helpful and did the work in a timely manner. Very courteous and respectful. Glen also got me an appointment very fast. More

by mgirard1
Recommend Dealer
Yes
Employees Worked With
Glen Lewis
Feb 02, 2020 -

Lake Chevrolet responded

Mgirard1, Wow, high compliments to Glen! We couldn't be happier that he was able to help you out in a timely manner, and was respectful to you. We look forward to assisting you with any future vehicle needs.

January 10, 2020

Alex was friendly and very helpful. I was in and out in a timely manner. Overall great experience. Waiting area always clean and accommodating. No complaints More

by JenH72
Recommend Dealer
Yes
Employees Worked With
Alexander Bair
Jan 16, 2020 -

Lake Chevrolet responded

We are so happy that we were able to provide you with such a positive experience with us at our dealership! JenH72, thank you for sharing some details regarding your visit with us, we hope to see you when you vehicle is in need of service again.

January 10, 2020

Employees were friendly, knowledgeable, and helpful, they answered my questions. I was able to get my car in for body work quickly, work was excellent. More

by efitzpatrick1
Recommend Dealer
Yes
Employees Worked With
Carrie Karvonen,office staff.
Jan 16, 2020 -

Lake Chevrolet responded

Efitzpatrick1, thank you for the very kind feedback of our team, and quality of work! We appreciate you sharing your experience with us, and cannot wait to assist you with any additional vehicle needs you will have in the future.

January 10, 2020

Excellent service The people are always helpful and friendly. Glen gets me in and out quickly with friendly and professional service I trust. Zack helps me with any i More

by queenmom3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen Lewis, Zach Haack
Jan 16, 2020 -

Lake Chevrolet responded

Queenmom3, we are so pleased that you trust Glen and Zach to assist you when you come in for a service visit. Thank you for sharing your feedback! We are honored to be your dealer. See you soon!

January 10, 2020

good and fast service was fast john webler was great but i am 84 and it is hard for me to inflate my tires ihad arotate and have three tires under inflated . than More

by jborkenhagen5
Customer Service
Recommend Dealer
Yes
Employees Worked With
John Webler
Jan 16, 2020 -

Lake Chevrolet responded

Jborkenhagen5, thank you for taking the time to share details of your experience with us, and Dealer Rater. We couldn't be happier that we were able to get your vehicle serviced well, and value your time. We hope to see you next time your vehicle is in need of service. Have a wonderful day.

January 08, 2020

Customer service is not great if you I no u need an oil change , maybe spending the big bucks gets the standard treatment .Good day... More

by kennedynkari
Recommend Dealer
No
Employees Worked With
Craig Pozarski
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2020 -

Lake Chevrolet responded

Kennedynkari, we are incredibly sorry to hear this feedback! It has never been about who spends more money with us for us to provide a higher level of customer service. We do not intend to have our guests feel this way at all, if you could please provide us your information to give you a call to understand more about your experience, or reach out to us? An email to contact us by is social@lakeautogroup.com, or contact our Service Manager Al at 414-817-3372. We look forward to working through this concern with you.

January 08, 2020

Service is good and efficient which is great, but once you buy a vehicle from them, they don’t reach out to see how you’re doing. More

by GDubb
Recommend Dealer
Yes
Employees Worked With
John Webler, Scott Koski
Jan 16, 2020 -

Lake Chevrolet responded

GDubb, we are happy to hear that we provided you great service, and that we were efficient. To address your concern, it is a part of our standard practice that our team follow up with their recent customers. We are disappointed to hear you did not get that treatment. I do apologize for this, I will follow up with our team to make sure this is a standard that we live up to. We really do appreciate you providing us with this feedback, have a great day!

January 08, 2020

Great place Someone took out my rear view mirror... i stopped in, they said they had one in stock,,,,,they replaced it on the spot. I’ve never has such great se More

by KJR59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen Lewis
Jan 16, 2020 -

Lake Chevrolet responded

KJR59, your phase "without hesitation" brings us so much joy. We are so proud to have provided you with the service that you speak of in this review. This is exactly what we strive for. Thank you for being a loyal guest, see you next time.

January 08, 2020

I chose Lake Chevrolet because of the great service, clean restrooms and clean, comfortable waiting area. I was also impressed with Alex, he was great! More

by Trish Lukic
Recommend Dealer
Yes
Employees Worked With
Alexander Bair
Jan 16, 2020 -

Lake Chevrolet responded

Trish, what a wonderful review of Alex, and our facilities! We are so pleased that you had the experience that we strive for. Thank you for sharing details about your visit, have a fabulous day.

January 08, 2020

I only deal with John webler because I know it's going to get done right. I'm always pleased with the service. Thank you More

by jesses7777
Recommend Dealer
Yes
Employees Worked With
John Webler
Jan 16, 2020 -

Lake Chevrolet responded

Jesses7777, We are so happy you have trust in John for your service needs! Thank you for sharing your feedback with us.

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