Lake Chevrolet - Service Center

Recall on Chevy Malibu Was a last minute fix, but Glen was great in setting up the appointment and managing my expectations on getting my car repaired. Dropped everything o Was a last minute fix, but Glen was great in setting up the appointment and managing my expectations on getting my car repaired. Dropped everything off and Tony took it from there. Was able to get somethings done for work in the wait area and was out of there in an hour and a half. Friendly convenient service. More

Great Steve at service was excellent. He is the best employee there. He is the reason we come there and would not have it any other way. He is always Steve at service was excellent. He is the best employee there. He is the reason we come there and would not have it any other way. He is always happy and smiling and very polite and friendly. He’s a true keeper and the best by far More

Oil change Timely service very nice waiting room.Etc etc etc complimentary car wash was not very good do a better job or not at all I had to get another wash to Timely service very nice waiting room.Etc etc etc complimentary car wash was not very good do a better job or not at all I had to get another wash to make it look decent. More

Glen is the best Great experience with Glen Lewis. Have been back 3 times and he is fair, honest and doesn’t mess around. Had to completely redo corroded brake lines o Great experience with Glen Lewis. Have been back 3 times and he is fair, honest and doesn’t mess around. Had to completely redo corroded brake lines on my 2004 Suburban, very big project and Glen came in below his quote by several hundred dollars. I will be back with all my needs and will hopefully keep my truck running way beyond 200k. More

GM recall handled ! I brought my vehicle to Lake as their closer than where I bought it. The vehicle was brought in for a GM recall, while i was checking in, my service a I brought my vehicle to Lake as their closer than where I bought it. The vehicle was brought in for a GM recall, while i was checking in, my service advisor Alex told me he would also take care of 2 other recalls i was completely unaware of. That's the sign of good service, when their not hiding unknown things from you. I have a good feeling with this dealership. More

Decent service with the potential to be great Scheduling is great, checking in is ok (they need to explain the paper work not just ask you to sign), wait time for an oil change and tire rotation w Scheduling is great, checking in is ok (they need to explain the paper work not just ask you to sign), wait time for an oil change and tire rotation was acceptable. Where they could really improve is making sure that the service associates are informed on the promotions they are advertising. Only one out of the four associates new about the promotion I asked about and how to enter the transaction. So they definitely weren’t going to know to tell me about that promotion ( or any other deal). It definitely was something that saved me money but I had to work to get it. I made the associate figure it out. But they were happy to do and was a good sport about it. More

Body shop I can always depend on the knowledgeable Service representatives to take care of my Automotive needs. Whether it is service Maintenance or the I can always depend on the knowledgeable Service representatives to take care of my Automotive needs. Whether it is service Maintenance or the auto body shop. More

Sweet, Lake Services Department is one xxxx of a Department, everybody gets along, Craig is a great guy I always ask for him when I make my Appointments ther Lake Services Department is one xxxx of a Department, everybody gets along, Craig is a great guy I always ask for him when I make my Appointments there. But I can't forget all the other Departments at Lake. Plus Matt in new car sales I have been dealing with him since 2008. More

Several visits same issue. My truck needed the air bag sensor serviced. The vehicle was looked at by another mechanic Several times and the issue was never fixed. Finally the a My truck needed the air bag sensor serviced. The vehicle was looked at by another mechanic Several times and the issue was never fixed. Finally the air bag issue was resolved with superior customer service thanks to John Webler coordinating the process. I will only work with John when my vehicles need future service. More

Wonderful people to work with. Friendly, helpful and respect They went the extra mile for us and answered all our questions. Very attentive . First time at this dealership and was impressed by the employees. They went the extra mile for us and answered all our questions. Very attentive . First time at this dealership and was impressed by the employees. More