2,638 Reviews of Lake Chevrolet - Service Center
Did not cover factory installed part that sheered off after only 2 years. Had good experience with Lake in the past but it appears big turnover in service department and they don’t back the new cars or after only 2 years. Had good experience with Lake in the past but it appears big turnover in service department and they don’t back the new cars or brand name they are selling. Opened a claim with Chevy and if parts and labor are not reimbursed, I will not be buying another Chevy or returning to this dealership. More
Thank you so much for fixing my car 🚗 l love my new front end to my car. Thank you for doing a great job 👏 and cleaning out my car and keeping updated on the work. front end to my car. Thank you for doing a great job 👏 and cleaning out my car and keeping updated on the work. More
Cameron was very easy to work with but I am not sure my tires were rotated. I also have never been to the point of being close to needing tires at 17000 miles. The vehicle was hardly driven from February u tires were rotated. I also have never been to the point of being close to needing tires at 17000 miles. The vehicle was hardly driven from February until June. More
Easy access from my house and very friendly staff from service technicians to sales people. service technicians to sales people. More
On time. Explains everything. Easy to understand. Original GM parts. Truck is clean every time I get it back - even after oil changes! Explains everything. Easy to understand. Original GM parts. Truck is clean every time I get it back - even after oil changes! More
Lake Chevy kept me updated on my car repairs was very informative about everything that was going on with the repairs on my car I will be back if anything goes wrong in the future they have a forever cus informative about everything that was going on with the repairs on my car I will be back if anything goes wrong in the future they have a forever customer. More
Work done fast, and same day. Very polite on the phone and a pleasure to work with. Very polite on the phone and a pleasure to work with. More
The owner performed an oil change. Signed up for an appointment on their website, and was told when I arrive that they probably couldn’t take me. Why would the dealer offer a time for Signed up for an appointment on their website, and was told when I arrive that they probably couldn’t take me. Why would the dealer offer a time for that appointment for an oil change on their website, if they were not going to honor it? Lake Chevrolet did after some discussion however, they did not complete or report on the multi point inspection for the coupon that was used. More
I am not from the area and my check engine light came on. The staff here were extremely helpful from the moment I walked in the door. They checked it out and it was fixed the next day. I am thankful for the The staff here were extremely helpful from the moment I walked in the door. They checked it out and it was fixed the next day. I am thankful for the quick and courteous service by all the staff I encountered. I would definitely recommend this dealership. More