30 Reviews
Write a Review30 Reviews of Jose Cruz
April 08, 2024
It's a good place to go to have your car check out and fixed fixed More
Other Employees Tagged: Craig Pozarski, John Webler, Nick Harmon, Cameron Allen, Lucas England, Juliana Martin, Jonathan Colin
April 05, 2024
I love the service that they do for me with any situation that goes on with my truck if I’m an accident or what good service that goes on with my truck if I’m an accident or what good service More
Other Employees Tagged: Craig Pozarski, John Webler, Nick Harmon, Rodrigo Escalona, Cameron Allen, Lucas England, Juliana Martin, Daniel Garcia, Jonathan Colin
February 26, 2024
If I could rate no stars I would. Scheduled an oil change and told the service writer on the phone I needed a wiring harness replaced on a rear tail light. Was told they "keep those i Scheduled an oil change and told the service writer on the phone I needed a wiring harness replaced on a rear tail light. Was told they "keep those in stock". 20 min into the oil change I was told they didn't have the harness and would have to wait. over an hour into the oil change, was asked if I had the bulbs for the tail light. I was hoping that the DEALERSHIP would have all the necessary parts to complete the pre-scheduled service that I had requested. over 2 hours later I was charged $234 and sent down the road with one working taillight and wondering if they actually even changed the oil. I was also told that my trans cooler lines were leaking/seeping on a transmission that is barely 2.5 years old and quoted nearly $800 to replace a $50 part. The service writer that I dealt with at the dealer was good, but the dealership as a whole is absolute garbage. Being told over the phone that they would have everything needed to complete my service, only to find out I was lied to and essentially blown off and sent down the road with maybe half the service I had scheduled completed, is unacceptable. After paying $234 I still had to finish the job myself. More
February 16, 2024
Jose is the best. He got me in the next day, called me to tell me what's up. I'm not generally a fan of dealership service, but he knocked it out of the park. Give tha He got me in the next day, called me to tell me what's up. I'm not generally a fan of dealership service, but he knocked it out of the park. Give that young man a raise! More
Other Employees Tagged: Jose Cruz