Lake Chevrolet - Service Center

Happy customer Service advisor was friendly, informative, and took time to investigate the issues we came with. Job was done quickly and with much quality! Thank you Service advisor was friendly, informative, and took time to investigate the issues we came with. Job was done quickly and with much quality! Thank you! More

Luxcare or paint peeling? The car was given an oil change, And tire rotation. My last visit,two Weeks prior, after I made an appointment I was told to come back in October. The car was given an oil change, And tire rotation. My last visit,two Weeks prior, after I made an appointment I was told to come back in October. ?? This appt was to check the clear coat Peeling. Still in the processed of repairs. Need to have clear coat reapplied, I was given an estimate from the body Shop. Still waiting for a call from the Body shop. I bought the Buick in NOV 2018. I have been come in 4 times For low tire, same tire. More

Great It was 100% ok. The service was done the way I told them. It did not take long. It was nice that you washed the car It was 100% ok. The service was done the way I told them. It did not take long. It was nice that you washed the car More

Oil change Oil was spilled all over the engine during the last oil change and tire rotation I had a large oil spot not only on my driveway but my daughters Oil was spilled all over the engine during the last oil change and tire rotation I had a large oil spot not only on my driveway but my daughters More

Best Service Center! Super trustworthy mechanics, friendly service reps, and comfortable waiting area. Shop is super clean on the inside, and the service is always fast an Super trustworthy mechanics, friendly service reps, and comfortable waiting area. Shop is super clean on the inside, and the service is always fast and reliable. 10/10!! More

Great service Fast service and a great shuttle service. Take home and return was a pleasure. I would recommend Glen Lewis as a rep to all my customers. Fast service and a great shuttle service. Take home and return was a pleasure. I would recommend Glen Lewis as a rep to all my customers. More

Oil change and tire rotation Excellent Service and Craig is great to work with. Have enjoyed our relationship with Braeger Chevrolet. John and Louiise Vos Great track recor Excellent Service and Craig is great to work with. Have enjoyed our relationship with Braeger Chevrolet. John and Louiise Vos Great track record for many years. More

Service For poor customer service misdiagnosed my car brought my car back for same issue 4 times service manger horrible I filed a complaint with the BBB and For poor customer service misdiagnosed my car brought my car back for same issue 4 times service manger horrible I filed a complaint with the BBB and called fox 6 news my car still not fixed and they want fix or admit they mistake!!!!! More

Doesn't stand by their work We brought our Chevy Captiva in for service in January because we could not shift into park. We had to completely disconnect from the battery to park We brought our Chevy Captiva in for service in January because we could not shift into park. We had to completely disconnect from the battery to park the car. We take it to Braeger because we had taken our car for minor repairs before and were happy. The cost almost $700.00 to replace the whole shifting consul. Not even three months later, I am going to put the car into drive and it says Neutral. I didn't force it, I just moved it to park. (I am a girl with a light touch) Nothing, still Neutral. We take it in by tow truck and they said I forcefully broke the counsel and cable. This part is clearly defective. What are the odds our shifter would be broke three months apart? But we have to pay because we need our car. But this time the cost is nearly a thousand dollars. Is this gong to happen in another three months? Why is there no warranty on the part or service? I feel we are being taken advantage of. We also had to repair the traction stabilizer in that time which was another $600.00. Braeger is not our dealership but we chose to bring it here because they work on our brand car. We are into repairs of a few thousand dollars in a few months. Never again. They don't stand by their work. More

They only did half of the service. I had a service appointment for an oil change and tire rotation. When I got home I realized the tire rotation had not been done. I immediately decided I had a service appointment for an oil change and tire rotation. When I got home I realized the tire rotation had not been done. I immediately decided not to go back to this dealer at that point to have the tire rotation done. After several calls to both Braeger and Chevy customer satisfaction number and then another dealership in the Milwaukee area I finally am going to have an appointment next Tuesday to have my tires rotated. Lots of screwing around for something that didn't get done in the first place. What if I had not noticed the tires not being rotated and driven another 7,000 miles on the unrotated tires? More