2,637 Reviews of Lake Chevrolet - Service Center
Very professional. Helped out by taking care of the issue and then went above and beyond by looking at brakes. He made sure I understood everything that was done. Helped out by taking care of the issue and then went above and beyond by looking at brakes. He made sure I understood everything that was done. More
Friendly and knowledgeable employees! I called Steve about a problem I was having with my truck and he was able to get me in the next morning! I showed up for my appointment expecting to h I called Steve about a problem I was having with my truck and he was able to get me in the next morning! I showed up for my appointment expecting to have to wait hours for the repair. Cody was able to knock the job out in a little over an hour. They both were extremely friendly and knowledgeable. They answered any questions I had without hesitation. I will definitely be returning for future service needs and will recommend to friends and family. More
Oil Change After having an oil change, I noticed oil was spilled on my engine and was dripping onto the hot engine, causing a burning smell. Upon cleaning the oi After having an oil change, I noticed oil was spilled on my engine and was dripping onto the hot engine, causing a burning smell. Upon cleaning the oil off of the cam cover, I noticed oil had also accumulated on the plastic shield under the engine, and had dripped onto my driveway. I have cleaned the mess, and have checked the oil level, which is o.k. I hope that more care is taken by the technician to avoid this problem in the future. More
Superb Experience Everyone says never go to a dealership, they'll rip you off. Not the case with Braeger and I will be back as they earned a loyal customer last week! Everyone says never go to a dealership, they'll rip you off. Not the case with Braeger and I will be back as they earned a loyal customer last week! More
My Experience was ok I Love that it didn't take long at all . But don't except the car wash because ur car will be dripping wet and the service guy will say it will dry on I Love that it didn't take long at all . But don't except the car wash because ur car will be dripping wet and the service guy will say it will dry on way home, but what about inside of door frames . So I had to dry my self because he didn't think it was that important I told him it was because it's my Car....... More
Almost Perfect Service Adviser Joel Turner is always extremely helpful, friendly, and knowledgeable (I don't know why he is not listed). Cares about the work perform Service Adviser Joel Turner is always extremely helpful, friendly, and knowledgeable (I don't know why he is not listed). Cares about the work performed by the Service Department and that his customers are satisfied with the work performed. The waiting area though needs work. Customers are exposed to exhaust from the vehicle staging area, and the large windows face directly west making it SO hot in the afternoon and evening. More
Great service Braeger Chevrolet has great customer service...well done will recommend to family and friends. Great deals. Process was was smooth and accurate. Will Braeger Chevrolet has great customer service...well done will recommend to family and friends. Great deals. Process was was smooth and accurate. Will return again More
Muy buen trabajo muy amables muy serca de mi Asen muy buen trabajo rápido no cobran mucho y te atienden muy bien te explican todo con detalles y te asen pronto la cita lo recomiendo Asen muy buen trabajo rápido no cobran mucho y te atienden muy bien te explican todo con detalles y te asen pronto la cita lo recomiendo More
service Service was fast and frieindly. Service advisor was knowledgeable and friendly. Service area and waiting area were modern and clean. I will return wit Service was fast and frieindly. Service advisor was knowledgeable and friendly. Service area and waiting area were modern and clean. I will return with both of my vehicles for service. More
Steve in service was great throughout the whole process. I needed a timing chain done on my Chevy traverse. I had an extended warranty through dealership I bought fro was great throughout the whole process. I needed a timing chain done on my Chevy traverse. I had an extended warranty through dealership I bought from. Let's just say I got a lemon from Illinois. More