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Lake Chevrolet - Service Center

Milwaukee, WI

4.5
2,637 Reviews

2,637 Reviews of Lake Chevrolet - Service Center

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January 18, 2024

They have a big staff to reduce waiting time. They did a good job helping me in the service department. More

by dmcmahon7882
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Diego
Jan 21, 2024 -

Lake Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Team at Lake Chevrolet

January 17, 2024

Got vehicle checked out and repaired in reasonable timing without any inconvenience. Warranty covered costs. More

by mrnakia09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Kreckler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Howard, Steven Thomas
Jan 20, 2024 -

Lake Chevrolet responded

We are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Lake Chevrolet, INC

January 17, 2024

Have had a lot of work done on my car here lately. First I had an issue with an oil leak where they had to clean it and replace the lines for it. Okay, a pretty penny but I understood. Then a week l More

by HansenMM18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Thomas
Jan 19, 2024 -

Lake Chevrolet responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Team at Lake Chevrolet

January 17, 2024

Chevy lake checked my car and found out what was wrong fast,thanks Chevy lake ! I will be back! More

by shaninas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Cruz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2024 -

Lake Chevrolet responded

We are very happy to have provided you with such a positive experience! Thank you for choosing Lake Chevrolet, INC and we hope to see you again.

January 17, 2024

Been pleased overall with my vehicle and the service from Cameron was outstanding. Will definitely come back if anything happens again More

by PBP707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Lake Chevrolet responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 17, 2024

The check engine light came back on 3 days after I brought the car home from Lake Chevrolet in Milwaukee, Wisconsin. The problem is that vehicle is in Grand Rapids Michigan because my son attends coll More

by harvey_Kenneth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Pozarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2024 -

Lake Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (414) 281-5000 to discuss your concerns, as your satisfaction is of utmost importance to us.

January 17, 2024

The whole process was easy and very straightforward and Jose was very polite and professional. I mentioned I wanted to speak to the body shop and he walked me over and introduced me to the manager which wa More

by ned_lukic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2024 -

Lake Chevrolet responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Lake Chevrolet, INC. We sincerely value your business and look forward to your next visit!

January 16, 2024

Clean nice amenities friendly very good technician well explained proposed repairs and on time service More

by Lawrencestich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Webler
Jan 19, 2024 -

Lake Chevrolet responded

Lawrence, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 16, 2024

The dealership has a modern, state-of-the-art atmosphere staffed with eager to please employees. More

by cfranklin54
Recommend Dealer
Yes
Employees Worked With
Juliana Martin
Jan 20, 2024 -

Lake Chevrolet responded

Thanks for taking the time to leave us this information about your recent visit. If you have any further questions, please give us a call. We're always happy to help!

January 16, 2024

You tried to charge me 800 dollars more than the initial quote. We agreed upon 2000 dollars on the work done. Later to find out other mechanics would have done it for half the price. I feel your service dep More

by olsonrandall1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose Cruz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Lake Chevrolet responded

We sincerely apologize for any frustration caused by your recent experience with us. We understand your concerns about the pricing and appreciate your feedback. Our goal is always to provide transparent and fair services. We would like to investigate this matter further to understand the discrepancy in the quote and explore a resolution. Please contact our service manager at 414-281-5000. We value your input and are committed to addressing your concerns. Thank you for bringing this to our attention.

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