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Lake Chevrolet - Service Center

Milwaukee, WI

4.5
2,644 Reviews
Call Service Center (414) 281-5000

2,644 Reviews of Lake Chevrolet - Service Center

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April 18, 2023

Lake Chevrolet Is very close to my house. The service dept. has been very nice and professional with me. Mr. Chad Sandman is my favorite Advisor. I take his opinion very seriously. I am a Sen More

by almaakaselena22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Sandman
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April 17, 2023

Great service and friendly staff. I will go to this dealer for service for the foreseeable future. More

by rrssll57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Thomas
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April 17, 2023

Friendly, knowledgeable staff. No Vehicle service was performed quickly. Clean dealership, fair prices for service items More

by mfedel
Recommend Dealer
Yes
Employees Worked With
Steve Thomas
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April 15, 2023

Steven is very attentive, helpful & Respectful, He made my service that i received a lot easier I definitely refer Steven! More

by Sasha.Hall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Burazin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Harmon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Sirrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Thomas
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April 14, 2023

Great! Steve was amazing. He explained the exhaust system and had the car ready 15 minutes ahead of time!! More

by jenmariereyes.pr@gmail.com
Recommend Dealer
Yes
Employees Worked With
Steve thomas
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April 14, 2023

I’ve always received good service, regardless of having to wait 4 months for a part so I could get my truck back. More

by Ivan Waupoose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Pozarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda O'Kimosh
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April 13, 2023

I had such good care when I was there, I plan on coming back for my car Detailing and I know who to ask for Amanda.. More

by dwilson85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda O'Kimosh
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April 13, 2023

This dealership passed my vehicle with flying colors, not mentioning that my brakes squeak when I drive and my tires are terrible. They didn't inspect the vehicle at all or give me a complementary wash. More

by MkeTiffany414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Webler, Amanda O'Kimosh
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Apr 26, 2023 -

Lake Chevrolet responded

I am sorry to hear about your negative experience with our dealership. We pride ourselves on providing excellent service to all of our customers and it is clear that we fell short in your case. We take all concerns about the inspection process seriously and I would like to personally investigate what happened during your inspection. If your brakes are squeaking and your tires are in poor condition, we should have identified these issues during the inspection and notified you. I apologize for any inconvenience this has caused you. Regarding the complimentary wash, we understand that this is a small but important gesture that can make a big difference. We apologize that this was not provided to you and we will make sure to include it in your next visit. As for the issue with the purge valve, I apologize for any confusion or miscommunication that may have occurred. We take pride in our work and always strive to provide accurate and effective repairs to our customers. It is concerning to hear that the valve was not replaced, and I would like to investigate this further. We appreciate your feedback and hope that you can give us another opportunity to earn your trust and provide you with the exceptional service that we are known for. Please feel free to reach out to me directly if you have any further concerns or questions. Nick Harmon 414-281-5000.

April 10, 2023

Easy to work with. Scheduled online with no hassles. Steve is always great to work with. More

by kjedwards5734
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Webler, Steven Thomas
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April 10, 2023

They took me a few minutes before my scheduled time. Very attentive once I pulled into the service department. Answered all my questions about the repair I scheduled. All around great service this visit More

by vicmp77@gmail.com
Recommend Dealer
Yes
Employees Worked With
Steve
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