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Lake Chevrolet - Service Center

Milwaukee, WI

4.5
2,730 Reviews
Call Service Center (414) 281-5000

2,730 Reviews of Lake Chevrolet - Service Center

Sort by
July 07, 2023

Very clean. Staff personnel are pleasant and professional. I didn't feel pressure to have additional service completed. Thank you!! More

by dorangrichia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Yelton
Report | Print
Sep 22, 2023 -

Lake Chevrolet responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 03, 2023

We have been with this dealership for a long time. We have always found a team member to work with that was helpful. More

by nannon22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Thomas
Report | Print
Sep 22, 2023 -

Lake Chevrolet responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Lake Chevrolet, INC! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 03, 2023

Trying to get radio fixed,twice, no luck. oil change and tire rotation went fine, though. More

by scurvydog690
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Don't remember who I was with.
Report | Print
Jul 13, 2023 -

Lake Chevrolet responded

Thank you for taking the time to share your feedback with us. We appreciate your kind words about the oil change and tire rotation service. We strive to provide excellent service in all areas, and we're glad to hear that we met your expectations in those aspects of your visit. However, we apologize for the inconvenience and frustration you have encountered with getting your radio fixed. We understand how important it is to have a functioning radio in your vehicle, and we regret that we were unable to resolve the issue for you on both attempts. To better assist you, we would like to gather more information about your specific situation. Could you please provide us with your contact information or order details? This will allow us to investigate the matter further and find a suitable solution. Alternatively, you can reach out to our service manager at 414-817-3375 to discuss your concerns. We appreciate your patience and understanding as we work towards resolving this issue. We value your feedback and will use it to improve our services and ensure that similar problems do not occur in the future. We hope to have the opportunity to regain your trust and provide you with the exceptional service that you deserve.

July 03, 2023

Came in for pinion seal replacement, was not done right. Problem is way worse. Ruined my holiday. More

by samschlemm568651
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steven Thomas, Ryan Yelton
Report | Print
Jul 13, 2023 -

Lake Chevrolet responded

We are truly sorry to hear about your negative experience with the pinion seal replacement. We understand the frustration and disappointment you must feel, especially during the holiday season. Please accept our sincere apologies for the inconvenience caused.

June 30, 2023

Great service very patient and professional in all aspects of the business, would highly recommend them More

by code_c00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Webler
Report | Print
Sep 22, 2023 -

Lake Chevrolet responded

Your satisfaction is our top priority. Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

June 29, 2023

As soon as I pulled in the garage, I was greeted with a smiling person. Very friendly. My work on my car was finish way sooner than I expected. More

by nickolsjane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Thomas, Brandon Holmberg
Report | Print
Sep 22, 2023 -

Lake Chevrolet responded

Thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 28, 2023

John was great and very knowledgeable and the facility was gorgeous. Would definitely be back. More

by wildflouer75
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bob Howard, John Webler
Report | Print
Sep 22, 2023 -

Lake Chevrolet responded

We're happy you found our staff to be so supportive during your experience here at Lake Chevrolet, INC. Please don't hesitate to reach out if there's anything additional we can do for you.

June 27, 2023

Everyone was great. They had great energy and they made you feel welcome and part of the Chevy team. More

by nataliehunt7
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Willie Burazin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Thomas
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Sep 22, 2023 -

Lake Chevrolet responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Lake Chevrolet, INC! If you have any further questions, please give us a call. We're always happy to help!

June 26, 2023

Very nice customer service. Wish they could have found the seat belt issue I brought to their attention More

by CMKJLKMOM
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jose cruz
Report | Print
Sep 22, 2023 -

Lake Chevrolet responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Lake Chevrolet, INC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 24, 2023

Great service awesome customer lounge with free refreshments and friendly folks!! We're permanent customers! More

by Rick Belk
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jose?
Report | Print
Jun 24, 2023 -

Rick Belk responded

Highly recommended we're permanent customers!!

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