Lake City Toyota

Happy Repeat Customer!! We just bought a sporty red 2018 Camry SE. Looks great in the garage next to our 2018 Highlander Limited. We purposely went back to Roundtree Moore t We just bought a sporty red 2018 Camry SE. Looks great in the garage next to our 2018 Highlander Limited. We purposely went back to Roundtree Moore to deal with John Scobie again. Working with John makes buying a car a pleasurable experience. Everyone at Roundtree Moore that we’ve worked with (and even those we haven’t) treat us like truly valued customers. Tori Ferencz prepared all the closing paperwork and that was also a very pleasurable experience. We know from experience that our Toyota’s will last a long, long time, but we’ll probably stop in to the dealership just to say Hi. More

Felt like a queen Was treated with great respect. Service was quick and completed without further problems. John Scobie is an excellent salesman and treated me the way Was treated with great respect. Service was quick and completed without further problems. John Scobie is an excellent salesman and treated me the way I always wanted to be when I walk in to buy a car. More

Service Chris and Mitchell always go above and beyond my expectations for repairs and service on my Toyota. Extremely courteous, friendly and helpful every si Chris and Mitchell always go above and beyond my expectations for repairs and service on my Toyota. Extremely courteous, friendly and helpful every single time! More

Usually good but disappointed Oil change was fine. Friendliness was fine. Cleanliness of the showroom was all fine. I’m a repeat customer. I bought a vehicle from this dealership. Oil change was fine. Friendliness was fine. Cleanliness of the showroom was all fine. I’m a repeat customer. I bought a vehicle from this dealership. My complaint was that a lie was typed into my service receipt. While there for an oil change I was made aware of a recall on my Sienna’s sliding door. I live over an hour away. I was told it was a half days worth of work to fix the recall. On my receipt it says “a rental was offered and customer refused.” I was NEVER offered a rental. It was suggested to me to schedule an appointment at a later day to fix it. The word “RENTAL” was never even mentioned. It says customer denied recall like 4 times. It came up once in conversation. Is this just a way of covering yourself if something were to happen? It comes of as dishonest. And if you’re dishonest on paperwork to cover yourself, what other things are you dishonest about or willing to be dishonest about in the future to cover yourselves. It has left a really bad taste for me and it makes me question whether I’ll ever return. More

Relatable Dealer! Awesome sales rep, was very easy to talk to and easy to laugh with! Super quick process only took a few hours and unlike other dealerships where they Awesome sales rep, was very easy to talk to and easy to laugh with! Super quick process only took a few hours and unlike other dealerships where they do the ole bait and switch, Michael was very straight forward and showed me the car I wanted. Justin helped a lot as well, by being honest about the warranty. Would definitely recommend anyone to this dealership! More

Service Was disappointed when I picked up my vehicle. I always received a wash and vacuum from Kia but didn't receive one from Toyota. Also all my settings ga Was disappointed when I picked up my vehicle. I always received a wash and vacuum from Kia but didn't receive one from Toyota. Also all my settings gave where changed in my car. I will not be using them again. The young lady Ms. O'Cain atbthe deak was very nice. Other than that service was not good. More

Excellentl service as usual. I made an appointment for routine service and arrived a few minutes early. The service advisor promptly took care of my needs. I was out the door in I made an appointment for routine service and arrived a few minutes early. The service advisor promptly took care of my needs. I was out the door in no time. More

Not your average dealership After visiting other dealerships we were pleased with the relaxed atmosphere and ease of the purchase. They weren’t high pressure, just seemed to be d After visiting other dealerships we were pleased with the relaxed atmosphere and ease of the purchase. They weren’t high pressure, just seemed to be doing the best the could for us while still keeping thing within their guidelines. More

Update program for ecu. Fast, courteous, professional. Update was a recall, no charge to me. Customer waiting area is nice, complementary coffee (nice variety provided) and Fast, courteous, professional. Update was a recall, no charge to me. Customer waiting area is nice, complementary coffee (nice variety provided) and donuts. All personnel were respectful and friendly. More

very good Chris Summerlin always sees that your service work is done right....you have no problems when you go to Chris and let her know what you need. Chris Summerlin always sees that your service work is done right....you have no problems when you go to Chris and let her know what you need. More