Lake City Toyota
Lake City, FL
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1,839 Reviews of Lake City Toyota
Already recommended Heather Green!!! I enjoyed and appreciated my overall experience. I went very unsure of what I wanted and needed to do and she was so patient and helpful and understan I enjoyed and appreciated my overall experience. I went very unsure of what I wanted and needed to do and she was so patient and helpful and understanding. Heather Green and the managerial staff was amazing and attentive. More
Great sales The salesman/ladies at Roundtree go above an beyond there duties. It took us awhile to get the vehicle but they did everything they needed to and we w The salesman/ladies at Roundtree go above an beyond there duties. It took us awhile to get the vehicle but they did everything they needed to and we were approved. Great work guys!!! More
Camry The staff was very knowledgeable and friendly! Made the purchase of the Camry vertually painless. Everyone I came in contact with had a smile and we’ The staff was very knowledgeable and friendly! Made the purchase of the Camry vertually painless. Everyone I came in contact with had a smile and we’re very helpful. I would highly recommend this dealership to family and friends!! More
Came away impressed. All about the numbers, did our research online, provided them the numbers that worked for us. They made it happen. Very easy to work with. Michael All about the numbers, did our research online, provided them the numbers that worked for us. They made it happen. Very easy to work with. Michael howerton was our salesman, Jonathan lamboy covered for him when Michael was out of the office sick. Both very professional, no upsale, no pressure. Easy to work with. Both managers and general manager we're pleasant, easy yo work with. They got involved with dealer trade to obtainn vehicle purchased. Job well done. Thank you all for your help. More
Great service Great service. Everyone is friendly. Even after you sign! I was in and out of there with a car in no time. They have like a lounge that me and the kid Great service. Everyone is friendly. Even after you sign! I was in and out of there with a car in no time. They have like a lounge that me and the kids waited in. Free coffee! More
Great price, great service The salesman I worked with, Mr. Bryan, was wonderful. I took more than 3 months to finally settle on the exact make, model, and options I wanted and The salesman I worked with, Mr. Bryan, was wonderful. I took more than 3 months to finally settle on the exact make, model, and options I wanted and Mr. Bryan kept up with me the whole time. I drove over 2 hours to Rountree Moore becuae they gave me the best price by far. The only issue we had was our license plate was not transferred over to the new car and we did not notice until we got home - 150 miles away. Having to travel all the back to get it so we could drive legally was a hassle. More
Buena Fue buena la atención que nos dio, siempre estuvo al tanto de lo que necesitabamos, nos escucho atento y ayudo con el precio del vehiculo queriamos Fue buena la atención que nos dio, siempre estuvo al tanto de lo que necesitabamos, nos escucho atento y ayudo con el precio del vehiculo queriamos More
Quick Easy Transaction We were able to come to terms on price over the phone. I drove over there, test drove the car, and started signing papers within 2 hours. The process We were able to come to terms on price over the phone. I drove over there, test drove the car, and started signing papers within 2 hours. The process was easy with no hassle. Easiest car buying experience I've had. More
Worst Experience I have EVER had at this dealership I went in on Saturday with my RAV4. I had a surly clerk helping me. When I advised her I had a coupon, I literally had to force it on her. When I a I went in on Saturday with my RAV4. I had a surly clerk helping me. When I advised her I had a coupon, I literally had to force it on her. When I advised her that I also NEEDED my tires rotated, she stated there would be a "CHARGE" for this. I advised her that, if she look at my information, she would see that I purchased these tires here, and that after getting a set, that shredded in the first few months, I came in & had them replaced with a better set, she would see that there is NO charge for this. I advised her that I would be waiting, since she did not bother to ask me. When I was presented with my invoice I noted that it was higher that it should have been. By then, she was gone, she did not EVEN bother to go over with me any issues that were noted during my multi point inspection. I expected to be discussing my brakes, on this visit, & a change of my air filters., but I guess she didn't care if they needed replacing or not. I noted to the cashier, that this was a high charge as I had a coupon for 44.95. I was ONLY discounted a mere 5.00. Why? 5.00 are you kidding me? What kind of customer service is this? She did not even bother to change the field & enter her name on my invoice. She left the previous advisor's name in the field. I had the EXACT SAME SERVICE, but that time I had a 20.00 coupon. So WHY did i pay an additional amount, when I presented a valid coupon? I wanted an explanation of the extra charge, which was unacceptable, since I had a coupon, but she literally gave me folded paper work and WALKED away. I am extremely upset, as in the four years, I have taken my 2014 RAV4 in for service, I have never been treated in such a hostile & rude manner. I want am contacting the dealership for a review of my invoice & a refund for my services, as I used a coupon & was over charged, by this surly employee. The only person who was helpful was the cashier & she as well noted the overcharges, but this employee was gone before we could question her. More
Great Service! Service was excellent! The salesman (Michael Dominguez) was the best car salesman that I have ever dealt with. He was not at all pushy and more than w Service was excellent! The salesman (Michael Dominguez) was the best car salesman that I have ever dealt with. He was not at all pushy and more than willing to go out of his way in order to get me in the vehicle that I wanted to be in, rather than simply trying to sell me what the dealership needed to sell. I am very great full that I came back to Toyota! More



