Lake City Toyota

I have bought 5 vehicles from Rountree Moore, 4 of them were sold to me by John Paul Kirby. The reason I continue to use John Paul Kirby is because when he says he will do something, he does. The last ve were sold to me by John Paul Kirby. The reason I continue to use John Paul Kirby is because when he says he will do something, he does. The last vehicle I bought was a 2006 Chevy Colorado used. A week prior I had been approved to buy the vehicle of my dreams, but due to circumstances beyond my control, was unable to. Within a week, my vehicle had major issues and I was forced to buy a vehicle though not prepared to do so. What I saw online and had chosen to purchase was fine but John Paul found a better vehicle I had missed online, and better took care of my needs and budget and I am absolutely 100% happy with what he provided. If you go to Rountree Toyota to buy a vehicle, John Paul Kirby is the person you want to deal with. More

I had a great experience purchasing my 2012 Tundra from this dealership. I was not able to find exactly what I was looking for on the lot at four dealerships, but John was able to help me locate what I wa this dealership. I was not able to find exactly what I was looking for on the lot at four dealerships, but John was able to help me locate what I wanted and gave me a good price. I could not have asked for a better buying experience. Thanks Roundtree Moore. More

Bought my first Toyota in May 2010,a Rav 4. After using the car for approx. 18 mo I felt this was not the car for me. On my last toyota care service i decided to look at the new Prius V. I had researche the car for approx. 18 mo I felt this was not the car for me. On my last toyota care service i decided to look at the new Prius V. I had researched the car as I felt it would be a better car to service my needs. When Rick approched me about looking at the V and offered me a test drive I accepted. A friend and i got in and I fell in love with the car. What I liked mosted about this dealership is that after presenting me with my trade-in value on my car and giving me a bottom line price they let me take the car to lunch. this allowed me to think about it and to get a better feel of the car before buying it. There was no pressure to buy and no pressure to come back at any certain time. I had the car and could run it through it's paces without anyone but my friend and I in it. By doing this they allowed me the time needed to discuse with my friends the pro/con of getting this car after such a short time owning the Rav. Both Rock and Anthony stood back and let me make the decision, there was no high pressure selling, no pressure to make the sale today attitude. It was very refreshing and will have me coming back to this dealship for my next car. More

The whold experience of purhasing the vehicle was made simple, no stress, and no pressure from the entire staff. I would do business with John again. The whole staff was willing to answer all questions simple, no stress, and no pressure from the entire staff. I would do business with John again. The whole staff was willing to answer all questions and provide their experience and expertise without fail. All the best, James Register Cumming, GA More

I dealt with John Rhode, the Internet Sales Manager for this transaction. I had been looking for a particular vehicle for about a month, and it turned up that Rountree Toyota has this car (2010 VW GTI). this transaction. I had been looking for a particular vehicle for about a month, and it turned up that Rountree Toyota has this car (2010 VW GTI). I live in North Carolina, almost 8 hours away from Rountree Toyota, and with the GTI being a fairly hard car to find currently, I was not scared to drive a long way to trade in my Toyota FJ Cruiser. I contacted the dealer with an offer, and got a very quick response from John Rhode, who happily answered my questions and communicated with me greatly between the General Sales Manager, and in a very timely manner. We quickly reached a deal on trading in my FJ, and John very quickly faxed me a Buyer's Order with all the numbers in writing. Another thing that really impressed me is that I never felt nickeled-and-dimed. The numbers were very straight-forward, with no weird fees or anything like that. Additionally, John was made the dealings extremely easy, especially with me driving 8 hours to do the deal, and I was in and out of the dealer in 1 Hour. I have dealt with many dealers and their games before, and experienced nothing of the sort at Rountree Toyota. I highly recommend Rountree Toyota, and hope their future customers have a similar experience to mine. More

Absolutely the perfect dealership for anybody who hates shopping for cars. The "no hassle" policy is accurate and they gave me a price on a new vehicle that I didn't even quibble with one penney because I shopping for cars. The "no hassle" policy is accurate and they gave me a price on a new vehicle that I didn't even quibble with one penney because I knew it was more than fair. Same exact model at another dealer would have cost me literally $10,000 more out of pocket (incl trade) and would not have been anywhere near as pleasant or simple. I know this because I didn't start off here but ended up here and will be a customer for life as long as the service is this good. They don't screw around with lowballing you but offer fair selling prices and (maybe even more importantly) fair trade values for your vehicle. Everything they said they meant and did - from prices to time of purchase to when everything would be in and ready for pickup. Everything here was perfect and I can wholeheartedly recommend this dealer to anybody. As a side note I started off dealing on the Internet with Phil and then went in to finish up with Chad, it's a great way to go. More

The service here was excellent! Both Phil and John were outstanding. Very helpful. They did not hesitate to refax paperwork to the bank every time the bank needed more information. They were upfront with t outstanding. Very helpful. They did not hesitate to refax paperwork to the bank every time the bank needed more information. They were upfront with the cost and features of the vehicle (I dealt with them online initially) and everything was exactly as described when we arrived to pick up the car. I went through USAA's (insurance) auto buying program. They were the only dealer that stuck to the pricing plan that USAA had set. The car was perfect and was waiting inside for us when we arrived. Phil was actually off for the day but waited for me to come in so he could meet me before leaving. John helped us through the rest of the process. We already had financing secured so after John showed us the car and took us for a short test drive it wasn't long before we were on our way. He went over the whole car with us including all the manuals and other information and was very thorough. I couldn't have asked for a more enjoyable auto buying experience! My girlfriend and I were more than pleased and I will definately be recommending them to others in the future. I live in Jacksonville and it was more than worth the hour drive to get there! More

I contacted 12 Toyota dealerships in the state of Florida to comparison shop for a 2011 Avalon Toyota Classic Silver/ Grey Leather interior. I was extremely impressed with John Rohde the salesman who sold m to comparison shop for a 2011 Avalon Toyota Classic Silver/ Grey Leather interior. I was extremely impressed with John Rohde the salesman who sold me my new car. He was very knowledgeable of the new Avalon, was not a pushy salesman at all, and completed the paper processing in a short period of time, explaining everything clearly as he went along. In addition, the dealership did not have the specific color I wanted, but by the next day they had sent a driver to another dealership and traded out one of their cars for the one I wanted. John gave me the best price for the car, compared with the other dealers and personally went over every item in the car to make sure I knew where everything was located and how to use it. I would highly recommend this dealership to anyone. I am very pleased with my experience. Li More

As a long term Toyota fan and recent transplant to Lake City, FL I visited Rountree Moore for a Toyota Prius. They had a great used Prius and offered an excellent trade on my Nissan Sentra. Deal finalize City, FL I visited Rountree Moore for a Toyota Prius. They had a great used Prius and offered an excellent trade on my Nissan Sentra. Deal finalized. Great car with the finest sales and service! The best dealer I have dealt with and I will be a long term customer. More

Phillip was absolutely great to work with. He really went above and beyond to find the car I wanted at the price we wanted to pay. When the car we agreed on originally turned out not to be available in went above and beyond to find the car I wanted at the price we wanted to pay. When the car we agreed on originally turned out not to be available in the timeframe promised, Phil found another vehicle with the same specifications originally asked for PLUS additional options -- and all at the original agreed upon price. Once at the dealership, Phil thoroughly went over everything with us. He spent about 3 hours with us and set up the bluetooth phone option for us. I would definitely recommend this dealership and Phil if you are in the market for a new vehicle. Stephen Jones who worked with us on the final financial details was also very pleasant and courteous to work with. No one pressured us. I so appreciated that. All in all, we had a pleasant, honest buying expereience. Thank you, Phil! More