Lake City Toyota

The Man, The Myth, The Legend, Fernando Rojo! They made the car buying process quick and painless. I appreciate all the help and getting me the car that I was after. All around great, fun staff! They made the car buying process quick and painless. I appreciate all the help and getting me the car that I was after. All around great, fun staff! More

John Scobie!!! What a guy!! I must say upon arriving to the Toyota lot I was a bit skeptical to leave my Honda and switch over to Toyota. My husband had been trying to get me to I must say upon arriving to the Toyota lot I was a bit skeptical to leave my Honda and switch over to Toyota. My husband had been trying to get me to switch over for years as he only buys Toyota. I was met by John Scobie who took care of me from start to finish. It may have slightly been the accent that convinced me to buy but nonetheless Toyota earned my business LOL! John has also went above and beyond what a "normal" salesman would be willing to do. I have had a few bumps in the road with small things I did not understand about me vehicle or other questions and I have texted John for assistance and he is always so kind and assists each and every time. He even personally scheduled my service appt for me and called me with the date and time. He is the ultimate example of what customer service is truly about and he puts in a lot of effort to ensure the customer is happy. If it weren't for John being there that day I decided to "look" I would not have bought my highlander. So thank you john for 6 years of debt and a beautiful highlander to drive my family around in!! I wish you the best and I hope you get the recognition you truly deserve from the person who reads this review. Thank you again. More

salesman was excellent. The finance manager did not offer for us to pay sales tax,tile, etc. He just put those expenses as being financed. He did not show the different paym The finance manager did not offer for us to pay sales tax,tile, etc. He just put those expenses as being financed. He did not show the different payments for 3,4,5, year payments. He was just intereseted in selling us a warranty package and did not offer us the chance .to pay for it up front . He seemed very upset that we were not going to go for the warranty package. Ralph Delgatti was outstanding, we were not pleased with the finance procedures. More

Bought a new truck I got a great deal with the Lake City Dealership, Heather was great sales Person, very knowledgeable and friendly And Joe was great to do business I got a great deal with the Lake City Dealership, Heather was great sales Person, very knowledgeable and friendly And Joe was great to do business with, Will be sure to recommend this dealership More

Raymond Sheldon Was very helpful and accommodating. He was pleasant to work with and knew what he was talking about. He went out of his way to help us. he provided e Was very helpful and accommodating. He was pleasant to work with and knew what he was talking about. He went out of his way to help us. he provided excellent and courteous service. More

Service The service department is awesome I always took my Highlander to them. They always service my automobiles they do my oil changes and maintenance th The service department is awesome I always took my Highlander to them. They always service my automobiles they do my oil changes and maintenance they let me know if there is something wrong More

Mr. Scobie provided courteous, excellent service. He was extremely helpful and honest in his dealings with me. He also followed up with me to ensure my trip home was fine and I did not have any problems wit extremely helpful and honest in his dealings with me. He also followed up with me to ensure my trip home was fine and I did not have any problems with the car. I will highly recommend Rountree-Moore Toyota to my friends and family More

New vehicle purchase and service experience Not only did I purchase a new vehicle I also visited the service department for some modifications. Both sales and service went above and beyond to a Not only did I purchase a new vehicle I also visited the service department for some modifications. Both sales and service went above and beyond to accommodate me in this experience. More

Price Staff (Brandon) took time to talk with me and show me vehicles and do test drives but when I questioned the price based on the internet and it said th Staff (Brandon) took time to talk with me and show me vehicles and do test drives but when I questioned the price based on the internet and it said there was a Louie's Low Price option just said it was the same price and really was unable to look at it any further with me or even consider it. I feel like maybe I could have gotten it cheaper so I'm not too happy about that. Service staff for working on my vehicle I already had was great. Your service staff is wonderful and Mr. Hopkins helped me that day and he was very nice, very friendly, very knowledgeable, answered my questions, helped me out and did a great job. More

My experience with Roundtree Moore Toyota dealership was professional from start to finish. The communication was what I needed. We were able to discuss terms and come to a bottom line that was agreeable t professional from start to finish. The communication was what I needed. We were able to discuss terms and come to a bottom line that was agreeable to both sides. I thoroughly enjoyed working with John Scobie. He stayed in contact with me online, on the phone and made the transaction seamless. More