Lake Country Toyota - Service Center

Every other dealership we dealt with did a complementary car wash with the oil change car wash with the oil change More

Very nice employees. Worked fast and got me going about my day quickly. They explained thigs well. Waiting area was clean and comfortable. Worked fast and got me going about my day quickly. They explained thigs well. Waiting area was clean and comfortable. More

Discovered product still on the Highlander. They came to our location and resolved the issue. They came to our location and resolved the issue. More

Very friendly and knowledgeable. It was a very efficient experience all the way through the process. It was a very efficient experience all the way through the process. More

Competent, timely, ahead of schedule and informative. the service department easily diagnosed my car’s issue and fixed it the service department easily diagnosed my car’s issue and fixed it More

Fast and Friendly. They knew what I needed and provided service in a very timely manner. They knew what I needed and provided service in a very timely manner. More

Wonderful efficiency and customer service! Tyler and Jordan are always so friendly and happy to help! Tyler and Jordan are always so friendly and happy to help! More

There had been some confusion. Randy took time to explain the process which I appreciated. Randy took time to explain the process which I appreciated. More

Alex was very welcoming, helpful, and informative. He also gave advice on what he would do when there was a decision to be made about unexpected service. It made me feel like I was an individual per He also gave advice on what he would do when there was a decision to be made about unexpected service. It made me feel like I was an individual person, not just a nameless car owner. I would have given 5 stars over all, but I was confused by the text messages received at check out time. It was unclear as to how I was supposed to "sign" the invoice once I had viewed it. I couldn't get beyond that screen. I paid at the front desk in person instead of thru the system linked to the text message. Subsequently, I received another text msg asking if I would submit a survey about the service received. I wanted to do that, but again, I couldn't bring up the survey as the system wouldn't let me get past the "view invoice" screen. ??? Here, too, the default indicates "Sales Dept" in the "Rate People You Worked With" field. I didn't work with sales, but there was no way I could find to change that field to Service. More

Cory Wellman was Fantastic. To work with. Excellent So Heap Very Help FULL. Great axperience To work with. Excellent So Heap Very Help FULL. Great axperience More