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Lake Ford
Milwaukee, WI
4,243 Reviews
Lake Ford has a professionally managed Service and Parts Departments open extended hours to accommodate our customers' busy schedules; and, as always, Lake Ford offers competitive pricing for your automotive maintenance needs.
Lake Ford's Service Center offers a full line of services including:
-Express Oil Change Center
-Rental Vehicles Available
-After Hours Vehicle Drop Off
-After Hours Key Drop Off
-Complimentary Car Wash After Each Service Visit
-Complimentary 21 Point Inspection After Each Service Visit
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:30 AM - 5:00 PM
Tuesday 8:30 AM - 5:00 PM
Wednesday 8:30 AM - 5:00 PM
Thursday 8:30 AM - 5:00 PM
Friday 8:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 4,243 reviews
June 20, 2021
Friendly, professional, and responsive staff. Would revisit and recommend to others. Yes yes yes yes yes yes yes yes yes yes yes yes yes yes revisit and recommend to others. Yes yes yes yes yes yes yes yes yes yes yes yes yes yes More
by Adamgoody
Verified CustomerEmployees Worked With
Craig Prochaska
June 15, 2021
Nice customer waiting area, good coffee, and great service. Was told pretty busy might be a little longer then normal. Had a cup of coffee, watched a little tv and was told car was ready and washed service. Was told pretty busy might be a little longer then normal. Had a cup of coffee, watched a little tv and was told car was ready and washed within an hour. Have had my car serviced from day I bought the car and never had bad experience. It's nice to have car serviced and then even washed. More
by atislusis
Employees Worked With
Craig Prochaska
June 15, 2021
Very happy with all who were a part of the process. Everything I asked for was done spot-on. 5 stars! Will recommend dealership. Hurray! Everything I asked for was done spot-on. 5 stars! Will recommend dealership. Hurray! More
by pcmopar
June 10, 2021
Caleb took very good care of me. Kept me updated w my car. Very nice people there at your dealership. There was a lsdy there also in the service deot area that was always smiling car. Very nice people there at your dealership. There was a lsdy there also in the service deot area that was always smiling More
by jctotin
Employees Worked With
Jessica. I think, Caleb Repinski
June 10, 2021
Was surprised when I went in to find no employees-not even customer facing reps- wearing masks. Really? As though there weren't a pandemic going on. even customer facing reps- wearing masks. Really? As though there weren't a pandemic going on. More
by meyerlauram
Employees Worked With
Craig Prochaska
June 10, 2021
Nice customer waiting area, great service. Took my vehicle in for a recall notice and was told how long it would take and was given a ride home and when vehicle service was complete they called and pi vehicle in for a recall notice and was told how long it would take and was given a ride home and when vehicle service was complete they called and picked me up. Lake Ford is the only place I take my vehicle. More
by Keyman13
Employees Worked With
Caleb Repinski
June 10, 2021
The tech that serviced my truck has no idea how an F-250 works. The tires were rotated but the air pressure is reversed. Front tires are 17 lbs over and rear tires are 7 lbs under. The tech also doesn’t kno works. The tires were rotated but the air pressure is reversed. Front tires are 17 lbs over and rear tires are 7 lbs under. The tech also doesn’t know how the side view mirrors work and physically wrenched open the drivers side mirror instead of hitting the automatic button (passenger side was still folded, thus my evidence of that). I can only guess as to the long term damage that caused. Fortunately they are still operational My truck wasn’t taken into the garage until a half hour after my appointment time and I spent over an hour and a half for a simple oil change and tire rotation from an untrained tech. One star, guys. One star. The service writers are great at their jobs. That I can say is the positive. More
by Doug B
Employees Worked With
Caleb Repinski
