Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
2,048 Reviews of Lake Ford - Service Center
Sort by
July 06, 2020
Great job! Great customer service rep! The Rep was courteous , upfront and sincere . The work was done fast and well. I did feel uncomfortable because no one was wearing a madkThank you courteous , upfront and sincere . The work was done fast and well. I did feel uncomfortable because no one was wearing a madkThank you More
by BROWN_MELISSA
Verified CustomerEmployees Worked With
Craig Prochaska
July 06, 2020
Great people, especially Jim, great service. Timely. Car runs great at a very reasonable price. Fast response to any questions I have.Very happy with the relationship. Car runs great at a very reasonable price. Fast response to any questions I have.Very happy with the relationship. More
by garyrgeorge
July 06, 2020
Not good service, disappointed. Felt like I was treated by my skin color not by what I was trying to make the work er understand. I was correct. I felt like he didn't care. It was worked out in the end. Bu by my skin color not by what I was trying to make the work er understand. I was correct. I felt like he didn't care. It was worked out in the end. But I don't think I should have to have went through all the talking l had to do. More
by lee.renetta
July 03, 2020
Lake ford did a bad job on fixing the Rust on the truck i bought from them when i brought it in. You guys suck very bad bought from them when i brought it in. You guys suck very bad More
by JESSENEVEJARREPAIRS
Employees Worked With
Keri Johnson, Santiago Anaya, AJ Chandler, Matthew Maneage, Erik Andrade
July 02, 2020
Excellent service. Great customer attention. I will be back again! Possibly looking to buy a new F-150 around the end of the year. Thanks for the service I received back again! Possibly looking to buy a new F-150 around the end of the year. Thanks for the service I received More
by Mcleveland1955
Employees Worked With
July 01, 2020
Always professional, helpful and responsive. I've been going to them for years and Jessie the service manager is outstanding in customer service. Now with texting Caleb kept me updated & responded fast! going to them for years and Jessie the service manager is outstanding in customer service. Now with texting Caleb kept me updated & responded fast! More
by bkagel
Employees Worked With
Caleb Repinski
July 01, 2020
Service department did a great job getting my car back to me very fast thanks a lot Looking forward to you resolving any problems I have in the future me very fast thanks a lot Looking forward to you resolving any problems I have in the future More
by Jonesmx1
Employees Worked With
Richard pirk, Craig Prochaska, Caleb Repinski
June 30, 2020
Service people are friendly and helpful. Are able to Service people are friendly and helpful. Are able to give me answers to my questions. I have been with ford for along time and I am happy with the s Service people are friendly and helpful. Are able to give me answers to my questions. I have been with ford for along time and I am happy with the service and sales people. Thank you More
by Dcarus57
Employees Worked With
Caleb Repinski
June 29, 2020
Fast service with good quality. The waiting area was very nice with drinks, WiFi, and tables. I was able to get work done while my car was being serviced. nice with drinks, WiFi, and tables. I was able to get work done while my car was being serviced. More
by Vogeldante
Employees Worked With
Craig Prochaska
June 29, 2020
AMAZING job!!!!! Highly recommend!!!! So very pleased!!!!! Thanks Gena for a full service excellent job!!!! So glad Heather recommended you!!! Fast and perfect!! Thank you so much!!! pleased!!!!! Thanks Gena for a full service excellent job!!!! So glad Heather recommended you!!! Fast and perfect!! Thank you so much!!! More
by Deb
Employees Worked With
