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Lake Ford - Service Center

Milwaukee, WI

4.4
2,073 Reviews

2,073 Reviews of Lake Ford - Service Center

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June 15, 2020

I had a very bad experience at Lake Ford. Employees are disrespectful, unethical. Unprofessional and dishonest. I have moved on to another ford dealership that much better. More

by VANCAITOGEORGE
Recommend Dealer
No
Employees Worked With
Craig Prochaska
Jul 02, 2020 -

Lake Ford responded

Hello, at our dealership we pride ourselves in straight forward, no nonsense, and transparent dealings with our clients. We are interested in learning more about what exactly caused you to feel this way. We would like the chance to talk to you further so please do call us at (414) 281-6100 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

June 15, 2020

Confedence Confedent that my keeping up with maintenance at my Ford Dealer will never leave me stranded anywhere. Been coming in for all check ups after purcha More

by DIANNEBETKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessie Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Santiago Anaya
Jun 17, 2020 -

Lake Ford responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!

June 13, 2020

The service is always thorough and timely. The staff are polite and the location is clean. I appreciate the clear communication from when I schedule my appointment until my car is ready. I always choose to More

by akramer328
Recommend Dealer
Yes
Employees Worked With
Caleb Repinski
June 12, 2020

Very fast and courteous. Easy to set up repair. Good communications. Will definitely use Lake Ford for any future repairs or service that I may need More

by Dan
Recommend Dealer
Yes
Employees Worked With
Gena Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2020

I got in fast with no appointment. Great service by Caleb. Took care of my expedition right away. Will return next time I need to have something done. More

by thorin.ritter
Recommend Dealer
Yes
Employees Worked With
Caleb Repinski
June 10, 2020

Caleb was great as usual, 5 stars! The two stars is due to the time I wasted dealing with your poorly working website, fix it! More

by nicholasbeam
Recommend Dealer
Yes
Employees Worked With
Caleb Repinski
Jun 17, 2020 -

Lake Ford responded

Nicholas, we are disappointed to learn of this situation you have described. Please give us a call at (414) 281-6100 and we will do our best to make this better. We hope to hear from you soon.

June 10, 2020

Couldn’t be happier with their service. The staff is wonderful. We were kept informed on the progress of our repairs daily through texts and call and this was greatly appreciated. More

by John
Recommend Dealer
Yes
Employees Worked With
Craig Prochaska
June 09, 2020

Excellent service and great and friendly staff. Environment is extremely clean and beautifully decorated. Everyone is very helpful and willing to make you comfortable. Very nice group More

by cpiorkowski@att.net
Recommend Dealer
Yes
Employees Worked With
Caleb Repinski
June 08, 2020

Service was good and fast. The service advisor Caleb was very nice and informational. My vehicle was not fixed during my visit but I was informed of what was wrong with the vehicle. More

by Garcia_mg9
Recommend Dealer
Yes
Employees Worked With
Caleb Repinski
Jun 10, 2020 -

Lake Ford responded

Thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

June 05, 2020

Went above and beyond to make sure I was happy and satisfied. Amazing team and they kept me updated on the status of my vehicle. More

by artaska87
Recommend Dealer
Yes
Employees Worked With
Caleb Repinski
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