Back

Lake Ford - Service Center

Milwaukee, WI

4.3
2,047 Reviews

2,047 Reviews of Lake Ford - Service Center

Sort by
May 19, 2020

Water leak was worked on. Car was a mess when I picked it up, full of dried crusty water spots!!! Hopefully leak is fixed. Car wash is greatly appreciated!! More

by KathiKim
Recommend Dealer
No
Employees Worked With
Caleb Repinski
May 19, 2020

Great service center Caleb got me in right away and was most helpful. Took time to explain the work done. Price was right. Was able to meet my schedule More

by BOBPFEIFFER_53154
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessie Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Prochaska, Caleb Repinski
May 20, 2020 -

Lake Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 18, 2020

Timely Service Craig- was very responsive to getting my truck set up for service, his follow up skills are second to none. He worked with me through the whole proces More

by JMIEROW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Prochaska
May 20, 2020 -

Lake Ford responded

Jmierow, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If there is anything else we can do to assist you, please let us know! Take care!

May 18, 2020

Ok in 25 words or less! you service advisor sucks! He Needs to be trained on how to talk to potential customers instead of just giving Blank stares! So instead all he does is tell people to read the serv More

by tim michalak
Recommend Dealer
No
Employees Worked With
Craig Prochaska
May 18, 2020

Came in for oil change .dealer forgot to put bolts in underbelly pan.while on highway pan bent under truck had to drive home with with it grinding on road.had to come back on and have replaced.oil percen More

by mmuth2
Recommend Dealer
No
Employees Worked With
Caleb Repinski
May 18, 2020

Came in for an oil change on a company vehicle. Caleb met me as I pulled in and had the keys ready when I came back to pick up. Very quick and easy More

by Brandonsze
Recommend Dealer
Yes
Employees Worked With
Caleb Repinski
May 15, 2020

I thing my seatbelt needed to be fixed but Jessie said not so I call ford they inform me to check a def ford dealer and went to Ewald s ford and they said yes they had to order the part but it will be fix More

by rychecky
Recommend Dealer
Yes
Employees Worked With
Jessie Schumacher
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Prochaska
May 15, 2020

First time for service I was very happy with the service. I purchased my car there and will bring my car there for all services. I feel the techs working on the cars know wh More

by kathyjz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure., Nick Sigel, Caleb Repinski
May 14, 2020

AUTO SERVICE DEPARTMENT NICE AND FRIENDLY(GO ! CRAIG ). GREAT SERVICE DEPARTMENT THANK YOU FOR A JOB DONE.I PURCHASED MY 2013 FORD FLEX IN 2014. EVERY SCHEDULE MAINTENANCE SERVICE MET MY EXPECTATION. I CAN More

by SOKALLUWOOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Ory, Craig Prochaska
May 13, 2020

Service was done complete and correct at the agreed upon price. Jessi and Craig did everything right. My son dropped off the car for oil change and inspection. A job well done. More

by Dlitchford
Recommend Dealer
Yes
Employees Worked With
Jessi, Craig Prochaska
...
112
...