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Lake Ford - Service Center

Milwaukee, WI

4.3
2,042 Reviews

2,042 Reviews of Lake Ford - Service Center

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March 31, 2020

False claims The dealership told me that I needed to replace a part that they recently replaced and told me that it wasn’t under warranty anymore! More

by jimrybacki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Craig Prochaska
March 31, 2020

Great Jobs! They took care of me and fixed my van and I just had to dropped it . The job was made on time and good More

by LUIS08CBR
Recommend Dealer
Yes
Employees Worked With
Craig Prochaska, Caleb Repinski
March 31, 2020

Chad & cale gave great service when i came in to get the car fix on two different days and chad even orderd the part I needed and i didn't even wait that long as the car was being fixed. The car is running More

by bossladyperry
Recommend Dealer
Yes
Employees Worked With
Chad Sandman, Caleb Repinski
March 27, 2020

Great experience at the service department. My issue was a recall. Work was done fast easy and professional. I was completely satisfied with my experience. More

by bigeas21
Recommend Dealer
Yes
Employees Worked With
Jim Bramel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Sandman, Craig Prochaska, Ebby Bobadilla, Caleb Repinski
Mar 28, 2020 -

Lake Ford responded

Bigeas21, we're pleased to hear everything was completed to your satisfaction! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 27, 2020

Great service, clean and following all recommendations noted for social distancing. My vehicle was in and out in no time. Also took care of my windshield washer fluid. Very good service. More

by PEREZ2099
Recommend Dealer
Yes
Employees Worked With
Caleb Repinski
Mar 28, 2020 -

Lake Ford responded

Perez2099, thank you for your wonderful response to the quality of service our Staff provides! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

March 27, 2020

I called for service appointment for my 95,000 mile checkup. They told me I could come right in. 15 minutes later, they working on my car! More

by Pat
Recommend Dealer
Yes
Employees Worked With
Chad Sandman
Mar 28, 2020 -

Lake Ford responded

Hi Pat, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 26, 2020

Caleb Repinski and his team are always friendly & professional. I can always feel confident taking my vehicle in ...... I feel I can trust them there . More

by Deb Keesler
Recommend Dealer
Yes
Employees Worked With
Caleb Repinski
Mar 27, 2020 -

Lake Ford responded

Deb, thank you for taking the time to leave us your response to our Staff's outstanding customer service! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Have a wonderful day!

March 26, 2020

Ive been pleased with my origibal purchase and subsequent service. The service dept and body shop have both done quality work. The staff is always helpful and polite. More

by carlso5851
Recommend Dealer
Yes
Employees Worked With
Gena Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Sandman, AJ Chandler, Sabrina Thompson
Mar 27, 2020 -

Lake Ford responded

We are happy we could make your experience a positive one! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

March 23, 2020

Very nice staff. Love the new updates in the waiting area. It was very neat and clean. Would have liked to have gotten a car wash but it wasn’t working. More

by bdominiczak
Recommend Dealer
Yes
Employees Worked With
Craig Prochaska
Mar 25, 2020 -

Lake Ford responded

Hello there, thank you for your wonderful response to the quality of service our Staff provides! At Lake Ford, Inc., we value our customers and we look forward to seeing you on your next visit. Take care!

March 19, 2020

Fantastic facility. Service department is always a pleasure to work with and the shuttle driver is a super friendly guy. Recommend this place to anyone. More

by trdorn
Recommend Dealer
Yes
Employees Worked With
Chad Sandman
Mar 21, 2020 -

Lake Ford responded

Hi, we appreciate your recommendation of our dealership! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Thank you for choosing Lake Ford, Inc., and we hope to see you again soon!

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