Back

Lake Ford - Service Center

Milwaukee, WI

4.3
2,042 Reviews

2,042 Reviews of Lake Ford - Service Center

Sort by
February 17, 2020

My shifter (automatic) on the steering column broke off. A quick call and they had my car towed and a rental ready the same morning. One installed used steering column later and I was back on the road. Grea More

by Catguy
Recommend Dealer
Yes
Employees Worked With
Chad Sandman
Feb 17, 2020 -

Lake Ford responded

Catguy, we couldn't be happier that you had such a great service experience with us! Thank you so much for the recommendation, we look forward to helping you anytime you have additional vehicle needs.

February 17, 2020

I had a coupon for $40 off my work. I forgot it Friday and brought it in Monday.Chad said I couldn't use it because it was after my service was done. Not happy More

by cudahyray
Recommend Dealer
Yes
Employees Worked With
Craig Prochaska
Mar 05, 2020 -

Lake Ford responded

Hello, thank you for taking the time to let us know how we did. If you'd like to discuss your concerns with us further, please do not hesitate to give us a call or stop by. We're more than happy to assist. Have a nice day!

February 17, 2020

Chad has been the person I call when something goes wrong with our F 150.He has been helpful and saved me a few dollars. More

by Blackregal4
Recommend Dealer
Yes
Employees Worked With
Chad Sandman
Feb 17, 2020 -

Lake Ford responded

Blackregal4, we are so happy to hear that Chad is your "go to" guy for your F-150! We are really proud to be your dealer.

February 17, 2020

Nicely done They had my car over night to repair a recall . They gave me a loaner car. All wet well. Thanks for everything. Thanks again, ok More

by Jdorszy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Sandman, Caleb Repinski
Feb 17, 2020 -

Lake Ford responded

Jdorszy, how wonderful to hear things went well! You are more than welcome, and we are happy to have you as a valued customer.

February 15, 2020

Always Satisfied I come to expect a certain quality of service from Lake Ford. They came through again as usual. That is why I always go to Lake Ford for my service More

by Rod S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessie Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Sigel, Brad Ory, Caleb Repinski, Jamie Enders
Feb 17, 2020 -

Lake Ford responded

Rod, this is spectacular to see! We are so glad that each and every time you visit we meet or exceed your expectations. "Always Satisfied" is one of the best things we could hear as feedback, we will continue to work hard to keep the experiences positive!

February 15, 2020

Very friendly. Did oil change and all my recalls in 2 hours. Would recommend to others. Waiting room was also very nice and clean with drinks while waiting. More

by Karilemieux
Recommend Dealer
Yes
Employees Worked With
Chad Sandman
Feb 17, 2020 -

Lake Ford responded

Karilemieux, this is an exceptional review, thank you so much for sharing. We appreciate your business, see you next time!

February 14, 2020

Routine Maintnenace These people are always very courteous and knowledgeable...I had a appointment, was about 15 minutes late yet was done and gone in about a hour or so. More

by frankandmaura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessie Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Sandman, Craig Prochaska
Feb 17, 2020 -

Lake Ford responded

FrankandMaura, thank you for the kind review! We are overjoyed that we were able to provide you with this quality experience. We look forward to helping you anytime your vehicle is in need of routine maintenance.

February 13, 2020

Great job! They gave me a top notch loaner when I got my work done by them. They were more than helpful with any questions I had. More

by SAINTOFINK
Recommend Dealer
Yes
Employees Worked With
Gena Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabrina Thompson
February 13, 2020

Short wait for an oil change and very reasonable price and they ran my truck through the car wash thank you I will come back again More

by Dominguez
Recommend Dealer
Yes
Employees Worked With
Caleb Repinski
February 12, 2020

Always great service provide by the service department. Very friendly and efficient and always greet you with a smile. Highly recommend working with them for your repair needs. More

by kmiller0512
Recommend Dealer
Yes
Employees Worked With
Chad Sandman, Craig Prochaska
...
120
...