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Lake Ford - Service Center

Milwaukee, WI

4.3
2,042 Reviews

2,042 Reviews of Lake Ford - Service Center

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February 04, 2020

As always, received quick, quality service. Am always impressed with courteous interactions with both Chad and Craig. Never am happy with cost of car repairs but it hurts a little less when the people yo More

by galdi1347
Recommend Dealer
Yes
Employees Worked With
Craig Prochaska
Feb 07, 2020 -

Lake Ford responded

Galdi1347, awe who does like paying for repairs on cars!? We sure don't, but we really do want to tell you how much we appreciate your business, and your kind compliments to our team! We strive to treat every customer with respect and courtesy, and we are so happy that you felt that. We look forward to assisting you in the future!

February 04, 2020

Great service along with really nice people. I was in and out fast. Chad is always helpful one of the better service people who’s helped me unlike other auto service shops. More

by KENNYKONCEPTS
Recommend Dealer
Yes
Employees Worked With
Chad Sandman
Feb 07, 2020 -

Lake Ford responded

KENNYKONCEPTS, that is so positive to hear! That is outstanding to see that you feel your time was respected, as well as that Chad was helpful, and positive. We work hard to set out selves apart in the dealership world, and we couldn't be happier you noticed! We appreciate your business.

February 04, 2020

They are a great dealership who always takes care of me, the only complaint I have is and I don’t know if they could have done anything but I couldn’t get on my ford pass site to use my points when paying More

by J presser
Recommend Dealer
Yes
Employees Worked With
Chad Sandman
Feb 07, 2020 -

Lake Ford responded

J Presser, thank you so much for the 5 star review! We very much appreciate your business, and to address your points concern; we have access to see what points you have, however we do not have access to accept the terms and conditions, or login to your account. So unfortunately, we would have needed you to got through that process before we can utilize those points when going through the payment process. Once logged in, we are always happy to help walk you though that process past that point to help you out further. Have a wonderful day J Presser!

February 02, 2020

service always efficient, effective and excellent! I appreciate the greeting and explanation of service, comfortable waiting area and prompt assessment/delive More

by lschoone2205
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Sandman
February 01, 2020

Excellent! Was greeted before I turned off my car. paperwork took very little time. was given wifi password. very comfortable business work area. service was com More

by HANSK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Sandman, Craig Prochaska
January 31, 2020

Great service. The wait is always shorter than I expect. Chad is wonderful. Kind, knowledgeable, treats me with respect, answers all my questions. Chad is friendly and polite. More

by Laurie6463
Recommend Dealer
Yes
Employees Worked With
Chad Sandman
January 31, 2020

Brought my truck in for a couple of oil leaks. They also took care of some recall notices that I didn’t know about. Will be back for any other service work that needs to be done. I have been to two other More

by Dean
Recommend Dealer
Yes
Employees Worked With
Caleb Repinski
January 31, 2020

I took my vehicle in to the service department for a recall. Chad at the service desk was friendly, efficient and knowledgeable. The service was done quickly and they even washed my dirty car for. Wo More

by pennie0570
Recommend Dealer
Yes
Employees Worked With
Chad Sandman
January 30, 2020

Great service, prompt service super clean dealership it’s a pleasure bringing my 2017 F250 Super-duty because I know it going to be fixed right the first time.. Chad my service advisor is a great guy to work More

by Bchmiel59@gmail.com
Recommend Dealer
Yes
Employees Worked With
Chad Sandman, Rudy Johnson
January 29, 2020

Lake Ford was able to quickly see us to address a potential problem, and when we arrived, they promptly took care of our car. Wait time was minimal, which we very much appreciated when time is a prem More

by theresakonkel
Recommend Dealer
Yes
Employees Worked With
Chad Sandman
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